For urgent maintenance issues, you can submit a request through Bay Property Management Group's tenant portal or directly contact your property manager. The company is noted for its responsive approach, with property managers like Kandice S. ensuring technicians are dispatched promptly.
Common customer feedback indicates that Bay Property Management Group, through their responsive managers, addresses fixture issues by either repairing or replacing them in a timely manner. If a reported appliance no longer works, it is often replaced without question to ensure tenant satisfaction.
Many tenants of Bay Property Management Group Philadelphia report proactive communication from property managers, who are praised for their professionalism and timely responses. However, potential tenants should be aware that certain negative experiences suggest that communication may vary depending on the individual manager.