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Anne'S Flowers & Gifts
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Anne'S Flowers & Gifts Reviews Summary

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Florists | Phoenix, AZ

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1021 E Camelback Rd, Phoenix, AZ 85014, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Anne'S Flowers & Gifts?

As of Jul 15, 2024, 171 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Anne'S Flowers & Gifts's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

so pleased with the arrangement

Incredible service & Gorgeous flowers

they were so helpful

Great customer service

Beautiful flowers and even more wonderful shopping experience

brought tears of joy to her

Everything was beautiful

Wurveyouright

Madison loved them

The flowers were beautiful

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 15, 2024
Last updated
July 15, 2024

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Anne'S Flowers & Gifts's customer reviews analysis

Analyzing the customer feedback for Anne's Flowers & Gifts suggests a notably positive reputation, with commendable customer service being a cornerstone of the company's image. Customers are impressed with the high-quality flower arrangements and express a high degree of satisfaction with the timely deliveries. The personal touch of receiving calls from the company, particularly to address out-of-stock items or to confirm details of special requests, underscores a business that values customer engagement and satisfaction. Such proactive communication seems to foster trust and loyalty among patrons. Even when dealing with last-minute orders or flower substitutions, the team at Anne's Flowers & Gifts handles issues with a customer-centric approach, leading to positive experiences and recommendations.

Positive Feedback

The reviews about Anne's Flowers & Gifts primarily radiate positivity, highlighting several key aspects that contribute to the company’s high customer satisfaction. Customers appreciate the personalized and attentive service, citing instances of the staff reaching out via phone to discuss flower availability or to ensure order accuracy. This demonstrates an exceptional commitment to customer satisfaction. The business's aptitude for timely and precise deliveries also receives praise, as does the beauty and quality of the floral arrangements. Such consistently laudable service seems to instill a sense of reliability, encouraging repeat business and recommendations for any special occasion floral needs.

Concerns and Threads

While overwhelmingly positive, there are minimal overt negative aspects detected in the reviews for Anne's Flowers & Gifts. The necessity for flower substitutions due to availability indicates potential limitations in stock variety or inventory management. This could result in occasional disappointments for customers seeking specific flower types. However, the way in which these situations are addressed — through direct communication and offering alternative solutions — appears to mitigate any significant dissatisfaction, suggesting the company’s effective management of customer expectations and issues that arise.

Frequently asked questions about Anne'S Flowers & Gifts

Can Anne's Flowers & Gifts handle last-minute flower orders?

Yes, Anne's Flowers & Gifts has received positive feedback for accommodating last-minute orders. They demonstrate an ability to provide timely deliveries, including making necessary adjustments to meet these urgent requests.

What happens if the flowers I want are out of stock?

If specific flowers are out of stock, the staff at Anne's Flowers & Gifts will contact you to offer suitable alternatives, often suggesting options favored by the recipient or aligned with the occasion.

Does Anne's Flowers & Gifts provide good customer service?

Yes, based on customer testimonials, the company is renowned for its excellent customer service, including proactive communication and ensuring customer satisfaction through their personal approach and attention to detail.

Recent customer reviews and testimonials for Anne'S Flowers & Gifts

Anne'S Flowers & Gifts
Parish Properties Development
5-Star
4 weeks ago
I found Anne's Flowers & Gifts in a google search when I was looking for an out of town florist. I was so pleased with the arrangement that Gina prepared for a Flag Day Birthday! I look forward to working with them again the next time I need a florist in Phoenix Arizona.
Anne'S Flowers & Gifts
Honey McGinley
5-Star
10 months ago
Incredible service & Gorgeous flowers! I requested online to have birthday bouquet flowers sent 1 day before my friend’s birthday. The owner called to explain orange/coral color roses were out of stock, but offered replacement (lavender) and actually are her favorite color. I didn’t expect a phone call let alone offering different colors as a solution, after all my fault waiting last minute. Super grateful and thankful! My friend loved them so much & shared how much they meant to her. Highly recommend using Anne’s Flower Shop for gorgeous flowers & the excellent customer service.
Anne'S Flowers & Gifts
Thomas Barnes
5-Star
5 months ago
I am from KY. Called to send flowers to my mother and they were so helpful. Their patience and understanding of what flowers and arrangement I was looking for was spot on. Highly recommend
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Anne'S Flowers & Gifts's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Anne'S Flowers & Gifts

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
171
reviews
Excellent
Good
Average
Fair
Poor
More details

About Anne'S Flowers & Gifts

Florists
Florist/gift shop with special-occasion arrangements, balloons, cookie bouquets & stuffed animals.
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