Featured review

As of Jul 15, 2024, 218 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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All Occasions Florist's customer reviews analysis

All Occasions Florist has built a strong reputation over the years, evidenced by numerous reviews praising its high-quality floral arrangements and exemplary customer service. The customer experience, as reported, has been positive, particularly regarding the prompt delivery service, the freshness and beauty of the flowers, and the ease of ordering from various locations. Clients have expressed high satisfaction with both the product and the service for various special occasions, describing the arrangements as 'the talk of the office' and 'better than the photo descriptions.' However, there is an isolated incident indicating a possible decline in customer service under new ownership, which might be an area of concern if not addressed promptly by the company.

Positive Feedback

The majority of customer feedback for All Occasions Florist is overwhelmingly positive. Clients commend the florist for beautiful, fresh arrangements and for delivering a product that often exceeds expectations. The ease of ordering, including same-day delivery and efficient processing of orders, is repeatedly highlighted, ensuring customer convenience. Customers also value the reliability, evident in comments about consistently receiving flowers earlier than promised. The overall sentiment is that All Occasions Florist has established itself as a go-to provider for floral needs, with a longstanding reputation for excellence in both product and service.

Concerns and Threads

While most reviews reflect a strong customer satisfaction, there is an indication of potential concerns related to the change of ownership. A recent review indicates a notable lapse in in-store customer service, which involved staff being inattentive and distractively engaged with their phones. This presents a stark contrast to the formerly noted 'smiling faces and top-notch customer service.' If consistent with further customer experiences, this could point to a negative trend that may affect the florist's longstanding positive reputation. It's crucial for the new ownership to address such feedback to maintain the esteemed regard in which All Occasions Florist is held.

Frequently asked questions about All Occasions Florist

Can I expect my delivery to arrive promptly when I order from All Occasions Florist?

Yes, according to customer reviews, All Occasions Florist is known for their timely delivery, often delivering earlier than the promised time frame. They offer same-day delivery services, which customers find convenient and reliable.

Are the floral arrangements from All Occasions Florist true to their descriptions and photos online?

Customers frequently report that the floral arrangements they receive are as good as, or even better than, the descriptions and images provided online, with some arrangements becoming a talking point due to their beauty and quality.

Is there a risk of poor customer service at All Occasions Florist?

Most reviews indicate excellent customer service; however, there is a recent account of unsatisfactory in-store service. Potential customers should consider this isolated incident when making a decision but also weigh it against the predominant number of positive experiences.

Recent customer reviews and testimonials for All Occasions Florist

Denver Laughlin

1-Star

a month ago

Have used this florist for years. I have always been greeted with smiling faces and top-notch customer service. Everyone has always been so eager to help design a bouquet for whatever occasion I was in the market for. However, today I walked in and was not greeted at all. Two female employees were behind the counter on their phones talking, and not once looked up to acknowledge my presence. As I was walking out, I asked if it was under new ownership and they knotted yes. This floral shop will quickly go downhill and will likely be closed in less than six months if this is the Customer Service , the new ownership will be providing. Do better.

Stephen Yang

1-Star

3 months ago

My girlfriend absolutely loved the fresh and beautiful flowers (Fun & Flirty Deluxe) and the Bloom Peony & Raspberry candle I got her for our anniversary 💕 Super smooth and quick delivery service, I submitted the order the night before, didn’t set a specific time on my delivery and it delivered the next morning at 10am. They also do same day delivery for us procrastinators lol. Very satisfied!

Connor carpenter

1-Star

3 months ago

I purchased some flowers for my fiancée’s birthday recently and couldn’t be happier with All Occassions! The arrangement was the talk of her office and I was very pleased. They arrived first thing in the morning within the delivery window and came with the promised card w/ note. Will be ordering from them again for special events! This arrangement was the premium “Time to Celebrate” by Bloomnation

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All Occasions Florist Reviews Summary

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What do customers say about All Occasions Florist?

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Featured review

All Occasions Florist's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about All Occasions Florist

Can I expect my delivery to arrive promptly when I order from All Occasions Florist?

Are the floral arrangements from All Occasions Florist true to their descriptions and photos online?

Is there a risk of poor customer service at All Occasions Florist?

Recent customer reviews and testimonials for All Occasions Florist

Satisfaction Score

Overall Rating

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