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Adam And Eve Turkish Bath Reviews Summary

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Spas | Liverpool

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187 Smithdown Rd, Liverpool L15 2HD

Trustguide Rating

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A+
A
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D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Adam And Eve Turkish Bath?

As of Mar 24, 2024, 313 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Adam And Eve Turkish Bath's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 24, 2024
Last updated
March 24, 2024

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Adam And Eve Turkish Bath's customer reviews analysis

The overall reputation of Adam and Eve Turkish Bath seems to be a mix of positive experiences with some areas in need of improvement. Patrons generally praise the staff's friendliness and proficiency in providing relaxing and memorable experiences. Many reviews highlight the effectiveness of massages and the peaceful atmosphere within the facility, contrasting the modest external appearance of the building. Nonetheless, there are concerns regarding the state of some amenities, such as the condition of lockers, towels, and loungers which were described as old and uncomfortable. The quality of the physical environment is a recurring issue, detracting from an otherwise positive perception. Additionally, experiences with certain services like the body scrub and full body massage vary, with some guests feeling treatments were too brief or rushed, indicating inconsistency in service delivery. Overall, the Turkish bath seems to offer good value and a pleasant experience for the price but would benefit from addressing concerns about the physical accouterments and consistency in service length and quality to elevate the customer experience.

Positive Feedback

Positive feedback for Adam and Eve Turkish Bath consistently commends the staff's warmth and professional skills, particularly regarding the back massages that some customers describe as the best they've ever had. The tranquil ambiance within the spa contrasted with its outward appearance suggests the establishment offers an unexpectedly pleasant retreat. Customers with positive experiences often cite cleanliness, well-thought-out procedures, and a touch of personal care, such as birthday gifts, which amplify the spa's alluring charm. First-time visitors and regulars alike note the overall pampering and relaxation provided, alongside complimentary tea and sweets that enhance the sense of leisure and care. Despite some criticisms, the positive aspects captured in customer feedback suggest that Adam and Eve Turkish Bath scores highly in customer care and offers a restorative experience that many find to be of great value.

Concerns and Threads

Critical feedback for Adam and Eve Turkish Bath centers on several aspects that affect the overall customer experience negatively. A significant issue is the physical condition of the premises, including reports of visible condensation on walls and the poor state of amenities like towels, wraps, and loungers, which were sometimes described as old, damp-smelling, and uncomfortable. The discrepancy between the quality of the facilities and the level of services provided appears quite polarizing. Furthermore, experiences with the massage services were mixed, with some customers finding them too rough and expressing discomfort, while others were satisfied. The sense of being rushed through treatments, especially when it undermined the perceived value of pricier packages, also contributes to dissatisfaction. Communication about the end of service and overall inconsistency in the execution of treatments seem to be areas where operational improvements could significantly enhance customer satisfaction.

Frequently asked questions about Adam And Eve Turkish Bath

What kind of atmosphere can I expect inside Adam and Eve Turkish Bath?

Customers generally describe the interior of Adam and Eve Turkish Bath as tranquil and unexpectedly peaceful compared to its modest exterior, with a clean and well-organized environment that contributes to the overall relaxing experience.

How do customers regard the staff and services provided?

The staff at Adam and Eve Turkish Bath are often praised for being friendly, welcoming, and skilled, particularly in giving massages. However, some customers noted that they felt treatments like scrubs and massages were rushed and not consistent in quality.

Are there any concerns about the facilities at Adam and Eve Turkish Bath?

Yes, some customers have expressed concerns about the condition of the facilities. These include issues with condensation on the walls, the quality and cleanliness of towels and wraps, and the comfort of the loungers, which are areas where improvement could enhance the customer experience.

Recent customer reviews and testimonials for Adam And Eve Turkish Bath

Adam And Eve Turkish Bath
Sue Lancaster
5-Star
3 months ago
We went on Saturday for my daughter's birthday. The staff were lovely. Own changing room with lockers. Then went to the sauna, followed by full body scrub and then massage. Whole experience was great and good price too. Thoroughly enjoyed it and thoroughly recommend.
Adam And Eve Turkish Bath
Andreea Luchian
5-Star
a week ago
Got some gift vouchers for my bday. The building looks quite bad, walls with a lot of condensation.The towels and wraps we were given were underwhelming, very old and with a damp smell. Sauna was nice and cozy 👍 Scrub and wash was fun. Massages were ok a bit too rough for my taste, I have expressed discomfort a few times. However my partner enjoyed it. At the end we were given a tea and some sweets and left to chill on the loungers in the relaxation room. However, the towels were taken from us, so had to lie on the loungers just in our swimsuit. The loungers were also old, from hard leather which made it quite uncomfortable. Nobody told us that that’s the end of the package so we felt forgotten there. Staff was polite and friendly in general.
Adam And Eve Turkish Bath
Claire feeney
5-Star
3 weeks ago
I went here today and it was my 1st time doing anything like this. Omg what an amazing experience it was. Place was so tranquil as you enter. It is Immaculately clean. The staff are lovely too. I will say if your looking to have a pamper like no other then this is the place for you. I am already planning my next visit. Just incredible. Thank you
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Adam And Eve Turkish Bath's customers had a positive experience.

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Adam And Eve Turkish Bath

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
313
reviews
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Poor
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About Adam And Eve Turkish Bath

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