XEX Salon appears to hold a positive reputation among its clientele, with many customers expressing high levels of satisfaction with their hair services. An emerging pattern from the feedback is the professionalism and talent of certain stylists, including Nelson, Kristina, Esma, and Victoria, who are frequently commended for their attentive and personalized approach to services such as haircuts, balayage, and styling. Customer experiences highlight the stylists' willingness to listen to their preferences, offer adjustments, and ensure the final result aligns with their expectations. Additionally, the salon is praised for its inviting atmosphere and usage of high-quality hair products. Despite these strong endorsements, a single negative review stands out, noting an experience marked by an unsatisfactory cut, lack of professionalism, and a perceived dismissive response from the salon's management. Voiced concerns suggest a potential for improvement in consistency of service quality across different staff members.