Allertons Leeds appears to have a generally positive reputation based on the reviews provided. Customers have had favorable experiences with various services offered by the salon, particularly hair styling. The stylists, especially Katie, Eleni, Sam, Tom, and Alex, are frequently praised for their professionalism, skills, and ability to put clients at ease. The salon ambiance is described as welcoming with a comfortable atmosphere. However, there is an isolated incident detracting from this positive image, involving a less satisfactory color and blow-dry service, perceiving the establishment as uncaring in addressing concerns, suggesting inconsistency in service quality and customer service responsiveness. While the majority of client interactions seem pleasant and satisfactory, it is clear that there are areas requiring attention, such as thoroughness in consultations and handling customer complaints with more empathy and effectiveness.