I bought an e-bike a few weeks ago (not from Woodrup’s), and on the first ride out on it, I was in a lot of pain in my groin, hips & thigh’s. It took me almost 4 weeks to recover, so a friend suggested I book in for a professional bike fit before getting back on again. My husband buys his bikes from Woodrup’s and he is always impressed with the service so I booked in with Tee Jay. She took several measurements of my body and entered them into the computer. She then measured my bike. A lot of adjustments were required to make my bike fit my body, which she and her team did while I waited. She was extremely knowledgeable about biking and the human anatomy and explained the reason for my injuries, giving me excellent advice how to avoid them going forward. I was with her a very long time, but she was keen that we didn’t rush the appointment. She answered all my questions and suggested we set up another appointment so she can see how I fare with the adjustments to my bike, and to see if anything else needs tweaking. I was blown away by her warmth, professionalism, vast knowledge and her genuine determination to get me fit, and wanting to ride again, without the risk of further problems. I can honestly say it was the best money I have spent in a very long time. Thank you Tee Jay. You are a complete superstar. Thanks also to the lads in the shop who did some of the adjustments and helped put my very heavy bike back in my car !