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Windle London

Windle London Reviews Summary

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Hairdressers | London

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41-45 Short's Gardens, London WC2H 9AP

Trustguide Rating

TrustScore®
A+
A
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Windle London?

As of Mar 13, 2024, 596 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Windle London's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 23, 2024
Last updated
March 13, 2024

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Windle London's customer reviews analysis

The overall company reputation of Windle London is distinctly positive as demonstrated by recent customer testimonials. Clients consistently praise the attentiveness and skill of stylists such as Paul, Suzanne, Mia, and Nicole, noting their ability to listen, provide tailored advice, and deliver precise cuts that exceed expectations. Recurring themes include the propriety of the salon, the professionalism of the staff, and the quality of the experience. The customers highlight the inviting salon atmosphere, the exceptional storytelling during sessions, and the transformative results of their visits. Windle's clientele is willing to travel significant distances and pay a premium for services that they deem invaluable. The longevity of the stylist-customer relationship, as evidenced by repeat patronage and loyalty for over a decade, is telling of the salon's sustained quality and the trust it fosters in its clientele.

Positive Feedback

Positive aspects remarked on by Windle London's clientele are manifold. The precision of cutting and styling techniques is frequently lauded, with stylists like Paul and Mia receiving commendation for their meticulous work and the transformative nature of their cuts. Customers describe leaving with significant improvements in hair shape, volume, and overall satisfaction with their appearance. Moreover, the salon environment is characterized as friendly, quiet, and conducive to relaxation—a contrast to the bustling nature of its Covent Garden location. Staff members are noted for their warmth, kindness, and commitment to quality service, fostering a customer experience that privileges individual care and attentiveness. The outstanding service is cemented by a demonstrated willingness among clients to undertake long journeys and pay a premium, reinforcing the salon's reputation for excellence in hairdressing.

Concerns and Threads

Despite overwhelming praise, there are minimal recorded negatives in the recent feedback for Windle London. Customers do not explicitly state drawbacks about their experiences in the reviews provided. However, one potential area of concern for prospective customers—implied within the praise—is the cost of the services. As one reviewer puts it, the services may be 'a bit more than you want to pay,' suggesting that the pricing might be higher relative to other options. This scenario could deter some individuals who are looking for more affordable hair care options or those who view the cost as a significant factor when making a salon choice. Nonetheless, even this aspect is mitigated in the testimonial by asserting that the cost is justified by the longevity and quality of the haircut.

Frequently asked questions about Windle London

What can I expect in terms of stylists' expertise and experience at Windle London?

Windle London is home to highly qualified stylists with a reputation for their expertise and experience. Many stylists, such as Paul, Suzanne, and Mia, have been commended for their precision and technique, and some have been with the salon for over a decade, indicating stability and a serious professional environment.

How does Windle London ensure client satisfaction?

Client satisfaction at Windle London is ensured through attentive listening, personalized advice, and a customer-centered approach. Stylists are noted for their ability to understand and deliver precisely what the client desires, frequently going the extra mile to adjust and perfect the service before the client leaves.

Is the cost of hair services at Windle London higher than average, and if so, why?

While some reviews suggest that the cost of services at Windle London may be higher than average, this is attributed to the exceptional quality, precision of styling, and the lasting nature of the haircuts provided. Clients view the investment in the salon's services as worthwhile, considering the superior results and customer experience.

Recent customer reviews and testimonials for Windle London

Windle London
Kathryn Lammas
5-Star
4 months ago
I've been searching for a top quality stylist and finally I've found him! Paul listened carefully to what I needed and delivered to perfection. Not only is he brilliant with the scissors he is a skilled storyteller. I really enjoyed every one of my 90 minutes in his company. Quality isn't expensive, it's priceless. Service: Hairstyling
Windle London
Sue Simpson
5-Star
a week ago
I had a brilliant cut with Paul today. Probably the first time a hairdresser has REALLY listened to what I hoped for and then achieved it with so much care and precision. He also asked for feedback before I left the chair so he could do any adjustments. A true professional. The salon is so friendly and the staff cheery and helpful. A great experience and worth a 2 hour journey each way !
Windle London
A Marc
5-Star
4 days ago
For many years I decided not going to a hairdresser because last time I was scammed but we have to be positive and today I can say that Suzanne made my day. She did a really good job and made me coming out with a big smile. The Windle Salon has a fantastic environment and atmosphere, all the staff is really nice and polite and I really recommend this salon but obviously my gratitude goes to Suzanne because I'm sure she will be a great hairdresser in the near future. Suzanne thank you very much and keep up the great work you already do.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Windle London's customers had a positive experience.

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Windle London

Overall Rating

TrustScore®
A+
A
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C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
596
reviews
Excellent
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About Windle London

Hairdressers

Welcome to the Windle London Hair Salon of Covent Garden, London (formerly known as Windle & Moodie). We pride ourselves on discreet, attentive care, brought to you by one of the most directional teams of hairdressers in the industry.Our award-winning hair salon Windle London has been a feature of Covent Garden for the past 30 years. We have grown a coveted client list and established a reputation for top-class service. Our salon team is at the forefront of trends in fashion, beauty and popular culture. Our editorial and catwalk stylists specialise in translating these trends into everyday, wearable styles for our loyal clients from all over the world.

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