Wazuzhi Reviews Summary

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Sushi Restaurants | Manchester

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63 Faulkner St, Manchester M1 4FF

Trustguide Rating

TrustScore®
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Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Wazuzhi?

As of Apr 16, 2024, 2047 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Wazuzhi's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 16, 2024
Last updated
April 16, 2024

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Wazuzhi's customer reviews analysis

An analysis of recent customer feedback indicates that WAZUZHI (formerly Wasabi) generally enjoys a positive reputation, driven primarily by the perceived value for money, the variety and quality of the food offerings, as well as the friendly and efficient service. The dining experience is frequently highlighted, particularly due to the Kaiten sushi service, and customers seem satisfied with the pricing structures, both a la carte and combo meals. Thematic instances imply that staff interactions are commendable, as they are consistently described as 'friendly', 'kind', and 'helpful', suggesting a strong customer service ethos within the establishment. Certain logistical drawbacks recur, such as the spatial limitations of the restaurant leading to potential discomfort and a reported busyness that could lead to queues, suggesting capacity constraints during peak times. Despite this, there's a prevailing sense that the inconveniences are outshone by the overall experiential and culinary merits of WAZUZHI.

Positive Feedback

The consensus among customers reflects a stellar appreciation for both the food and service at WAZUZHI. The value for money comes across as a significant highlight with reviewers noting the affordability of meals without compromising on quality or taste, illustrated in observations of menu diversity, mention of dishes such as soft shell crab, and satisfactory portion sizes. Staff are commended for their quick, attentive, and courteous manner, enhancing the dining experience and facilitating the culinary exploration of Japanese cuisine for novices. The conveyer belt service mode appears to be a distinctive feature that contributes positively to the ambiance and the overall interactive experience of the meal. It's also noted that WAZUZHI is accommodating of dietary restrictions, with staff willing to assist in identifying halal options.

Concerns and Threads

Despite the overall high praise for WAZUZHI, certain criticisms emerge, mostly concerning the spatial constraints of the restaurant. Customers express discomfort with seating arrangements and the struggle to navigate a 'small' and 'limited' space, which implies a compromised dining comfort. Moreover, the popularity of the establishment seems to lead to overcrowding, resulting in long queues and, consequently, a stressed workforce. Although this does not seem to detract significantly from the overall positive experience, it is indicative of potential operational challenges, like ensuring adequate staffing levels or managing customer flow during peak hours to maintain service standards. Lastly, while the food is largely praised, dietary restrictions such as non-halal ingredients in some dishes may limit options for those with specific needs.

Frequently asked questions about Wazuzhi

Does WAZUZHI offer vegetarian or halal options?

Yes, WAZUZHI is accommodating of different dietary restrictions. While not all dishes are halal, particularly because the ramen stock may be made from pork bones, staff are reported to be helpful in identifying suitable options for vegetarian and halal preferences.

Is it necessary to make a reservation before visiting WAZUZHI?

WAZUZHI operates on a first-come, first-served basis and does not take reservations. Due to its popularity, customers may experience queues, especially during peak hours, so it's advisable to visit early or be prepared for a wait.

What kind of dining experience can I expect at WAZUZHI?

WAZUZHI provides a Kaiten sushi dining experience, where dishes are presented on a conveyor belt, allowing diners to select their desired plates. The atmosphere is reported to be engaging and service is considered fast. Customers can also order from the main menu for additional options.

Recent customer reviews and testimonials for Wazuzhi

Wazuzhi
A G
5-Star
a month ago
Fantastic for the price. I’ve been coming here for a while and every single time it’s been a positive experience. They have a good selection of small sushi plates, but you can also order from the main menu. Personally, I would highly recommend trying soft shell crab from the main menu and chicken salad with sesame dressing that’s a park of a bundle.
Wazuzhi
lils
5-Star
a month ago
friendly staff made the experience 5 star, quick service, helpful with menu, food arrived quick and each dish was delicious and equally tasty and fresh! thank you so much. we went sunday evening and got 3 sushi dishes and one large plate for £14.50!
Wazuzhi
Udantha Palihawadana
5-Star
4 months ago
Probably my go to Japanese spot now! Mind you I’ve not been in Manchester for very long. Anyways I had the £14 lunch meal. It is definitely worth a try, specially if you just want to give Japanese food a go. Affordable and tastes really good in my opinion. Loved the conveyor belt experience and the staff were lovely us. The place is abit small but I guess that is an experience in itself. Value for money - 10/10 Ambiance - 7/10 Service - 9/10
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Wazuzhi's customers had a positive experience.

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Wazuzhi

Overall Rating

TrustScore®
A+
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Verified by
Trustguide®
Overall Rating
4.5
/5
2047
reviews
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About Wazuzhi

Sushi Restaurants
Compact chain outlet preparing casual Japanese dishes in lively surrounds. Delivery available.
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