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Sushi Waka Reviews Summary

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Sushi Restaurants | Leeds

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28 New Briggate, Leeds LS1 6NU

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Sushi Waka?

As of Apr 25, 2024, 540 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Sushi Waka's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

best sushi in town

top high comforting

delicious and at a reasonable price

still delicious

very tasty

food quality superb

amazing and super helpful

super tasty, extremely well priced

really good value

good value for money

toilets there are scary

Service was poor

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024

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Sushi Waka's customer reviews analysis

Sushi Waka's overall company reputation in Leeds appears to be positive, deriving from consistently pleasing experiences as indicated by recent reviews. Customers laud the restaurant for its hospitable staff, wide-ranging menu, and particularly for its authentic Japanese cuisine that satisfies both Asian and local patrons. Notable highlights include commendations for the sushi's quality, the generous portion sizes, and accommodating service, all contributing to a customer perception of good value for money. However, there are some operational concerns, such as inconsistent service and less than ideal restroom facilities, which are outweighed by the establishment's strengths but are nevertheless mentioned by diners. The recurrent appreciation for the restaurant’s authenticity, improved service, and attention to dietary preferences like vegetarian and vegan options, suggest a trend towards an inclusive and high-quality dining experience that resonates well with its clientele.

Positive Feedback

Positive aspects of customer feedback for Sushi Waka revolve around several core elements: the quality and authenticity of the food, accommodating staff, and the restaurant's consideration for various dietary needs. There is repeated admiration for the restaurant's sushi, which is described as some of the best in town, with sashimi portions larger than what is typically found elsewhere. The mention of varied vegetarian and vegan options indicates that Sushi Waka is inclusive in its menu selection, addressing different dietary preferences and restrictions adeptly. The friendly staff, with an instance of exceptional service showcased by the return of a customer’s lost umbrella, reinforces the impression of a welcoming atmosphere. Furthermore, customers indicate that portions are generous and prices are reasonable, emphasizing good value for money. The provision of discounts for cash payments and a reportedly improved service over time suggest an adaptive and customer-focused business approach.

Concerns and Threads

While generally favorable, customer experiences at Sushi Waka also surface some areas for improvement. Service quality appears to fluctuate, with at least one diner expressing dissatisfaction, labeling it as 'poor' despite the efforts of an individual employee. The concern about the authenticity of certain dishes implies that some customers have expectations that are not consistently met. Furthermore, comments about the restaurant being 'packed' leading to slower service and a shared restroom with a nightclub above that was described as 'scary' point towards logistical aspects that can detract from the overall dining experience. These issues, though not widespread among reviewers, highlight the importance of maintaining high standards in both service and facilities to ensure a uniformly positive experience for all customers.

Frequently asked questions about Sushi Waka

Does Sushi Waka accommodate special dietary needs?

Yes, Sushi Waka offers a large selection of vegetarian and vegan options and caters to a wide range of dietary needs, ensuring that guests with specific dietary preferences can enjoy their meals.

Is there any discount available when dining at Sushi Waka?

Sushi Waka provides a 10% discount for payments made in cash. They also occasionally offer promotional discounts through food ordering platforms like Just Eat.

Have there been any notable improvements at Sushi Waka over time?

Several customers have noted that Sushi Waka has improved immensely, particularly in terms of food quality and service. Repeat visitors have been pleasantly surprised by these advancements during their subsequent visits.

Recent customer reviews and testimonials for Sushi Waka

Sushi Waka
Olga Ieromenko
5-Star
2 months ago
I've just left a review for a restaurant in Leeds, and I must say, it serves the best sushi in town. I thoroughly enjoyed my experience there. The staff were incredibly friendly, which added to the overall pleasant atmosphere. If you're a sushi lover in Leeds, this place is definitely worth a visit!
Sushi Waka
hazel macato
5-Star
3 months ago
I visited quite a couple of times and I would say it might not be the best (for others standard) but as an asian myself their food is top high comforting. I have tried their ramen but I think I would come back again for this katsu chicken curry rice. Also, there was a time I have left my lovely umbrella in the restaurant and they kept it. I never thought they would until I dropped by to ask if they’ve kept it by any chance. Lovely staff I got my umbrella back. ☺️
Sushi Waka
Matthew Harwood
5-Star
2 months ago
An awesome place to get traditional Japanese food. There is plenty to choose from and all of it is delicious and at a reasonable price. Service was efficient and friendly and I would go back again. Vegetarian options: Large selection of vegetarian and vegan options available Dietary restrictions: Lots of vegan option to choose from and it caters to a wide range of dietary needs.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Sushi Waka's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Sushi Waka

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4
/5
540
reviews
Excellent
Good
Average
Fair
Poor
More details

About Sushi Waka

Sushi Restaurants
Casual Japanese spot for sushi, sashimi, colorful rolls & bento boxes.
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