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Sushi Waka Reviews Summary

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Sushi Restaurants | Leeds

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28 New Briggate, Leeds LS1 6NU

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Sushi Waka?

As of Apr 23, 2024, 540 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Sushi Waka's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

best sushi in town

top high comforting

delicious and at a reasonable price

food is still delicious

it was very tasty

really enjoyed our impromptu lunch

improved immensely

food was epic

Amazing food and good value

Service was poor

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 23, 2024
Last updated
April 23, 2024

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Sushi Waka's customer reviews analysis

An objective analysis of the latest reviews for Sushi Waka suggests a predominantly positive reputation, evidenced by multiple patrons praising the food quality, selection, and customer service. The sushi is frequently described as the 'best in town,' and dishes such as the katsu chicken curry rice, chicken karaage, and various vegetarian options have been highlighted for their comfort and authenticity. The restaurant caters to a wide range of dietary needs, including vegan and vegetarian preferences. The staff's friendliness and attentiveness contribute significantly to customer satisfaction, reinforcing the pleasant dining atmosphere. Service speed appears mostly efficient, despite occasional delays during peak times. Price value and occasional discounts are appreciated by customers, adding to the establishment's allure. However, an outlier concern noted in the review corpus relates to the cleanliness and condition of the restrooms, which could detract from an otherwise positive dining experience.

Positive Feedback

Positive feedback for Sushi Waka centers on the high quality and authenticity of the food served. Customers rave about the taste and presentation of sushi, sashimi, and various authentic Japanese dishes. The menu receives praise for accommodating various dietary preferences, through an extensive selection of vegan and vegetarian options. Customer service seems to be a strong suit for Sushi Waka; staff are commended for their attentiveness and friendliness. Instances like the safekeeping and return of a patron's lost umbrella highlight the care taken by the staff. The value for money, particularly highlighted through generous portion sizes and the offer of discounts for payments in cash or through special offers, enhances consumer perception of the dining experience at Sushi Waka.

Concerns and Threads

Despite the overall positive reviews, there are some areas where Sushi Waka could improve. A common criticism pertains to the condition of the toilets, which multiple customers described as being in poor state or even 'scary.' Another aspect that garnered mixed reactions is the authenticity of some dishes, with at least one patron expressing doubt about the traditional Japanese nature of the food. Moreover, while service is generally praised, there are instances of perceived slow service, especially when the restaurant is busy or recovering from a large party event the night before. These negative experiences, although fewer in comparison to the positive ones, are significant enough to slightly mar the reputation of the restaurant.

Frequently asked questions about Sushi Waka

Does Sushi Waka accommodate special dietary needs?

Yes, Sushi Waka offers a large selection of vegetarian and vegan options and caters to a wide range of dietary needs.

Is there any discount offered at Sushi Waka?

Customers can enjoy a 10% discount for payments made with cash, and there can be occasional offers available on delivery platforms like Just Eat.

Have there been improvements in Sushi Waka over the years?

Several patrons who have visited Sushi Waka after a gap of a few years note that there has been a significant improvement in food quality and service.

Recent customer reviews and testimonials for Sushi Waka

Sushi Waka
Olga Ieromenko
5-Star
2 months ago
I've just left a review for a restaurant in Leeds, and I must say, it serves the best sushi in town. I thoroughly enjoyed my experience there. The staff were incredibly friendly, which added to the overall pleasant atmosphere. If you're a sushi lover in Leeds, this place is definitely worth a visit!
Sushi Waka
hazel macato
5-Star
3 months ago
I visited quite a couple of times and I would say it might not be the best (for others standard) but as an asian myself their food is top high comforting. I have tried their ramen but I think I would come back again for this katsu chicken curry rice. Also, there was a time I have left my lovely umbrella in the restaurant and they kept it. I never thought they would until I dropped by to ask if they’ve kept it by any chance. Lovely staff I got my umbrella back. ☺️
Sushi Waka
Matthew Harwood
5-Star
a month ago
An awesome place to get traditional Japanese food. There is plenty to choose from and all of it is delicious and at a reasonable price. Service was efficient and friendly and I would go back again. Vegetarian options: Large selection of vegetarian and vegan options available Dietary restrictions: Lots of vegan option to choose from and it caters to a wide range of dietary needs.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Sushi Waka's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Sushi Waka

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4
/5
540
reviews
Excellent
Good
Average
Fair
Poor
More details

About Sushi Waka

Sushi Restaurants
Casual Japanese spot for sushi, sashimi, colorful rolls & bento boxes.
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