Absolutely the worst experience I have ever had at any hairdressers so far . I had booked a consultation, they agreed on getting hair bleached including roots , I paid deposit and when I came for my booking they refused to do it. Getting me a higher price than what they said on consultation, and a different package that was initially agreed on. From blonde hair they turned my hair grey , yellow and orange in the same time . Patchy , with a huge thick line between the root and the ends . I booked it as before birthday glow up and my hair it’s completely messed up, patchy and yellow . They tried to fix it with toning it up again , same thing, nothing changed, just more damaged to my hair . I left crying and depressed. I never had such a bad experience ever in my life . They offered another bleached in the next day , but after seeing the reviews of people getting their hair fixed over and over again , I don’t trust going in there back again . Haircut so bad as well , I told her shoulder cut and I end up ear cut , absolutely a joke of places. Please girls don’t event think about it ! Hairdresser around the corner of my house did 10 times better job on quarter of the price . I wanted to treat myself for my bday .. and I treated myself with ruined hair , completely disappointed and absolutely depressed after the visit here , I regret it so much .