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Vca Blum Animal Hospital
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Vca Blum Animal Hospital Reviews Summary

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Vets | Chicago, IL

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3219 N Clark St, Chicago, IL 60657, United States

Trustguide Rating

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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Vca Blum Animal Hospital?

As of Apr 07, 2024, 482 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Vca Blum Animal Hospital's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
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Published on
April 7, 2024
Last updated
April 7, 2024

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Vca Blum Animal Hospital's customer reviews analysis

VCA Blum Animal Hospital has garnered a mixture of reviews, reflecting a complex and varied customer experience. Positive remarks focus on the professional and knowledgeable veterinary staff, the high degree of attention paid to pet care, and the compassionate approach of the personnel. Specific veterinarians like Dr. Lindsay Creger, Dr. Hudson, and Dr. Georgesen receive individual commendation for their dedication and expertise. Customers appreciate the thorough examinations, the informative communication from the staff, and the hospital's overall commitment to pet health as evident through follow-up calls and emergency appointment availability. However, this positive impression is somewhat tarnished by accounts of unsatisfactory interactions where concerns about pets' health were seemingly dismissed or not adequately addressed, leading to tragic outcomes in at least one instance. Moreover, critiques of fee structures and unpreparedness in handling certain behavioral issues indicate room for improvement in service delivery.

Positive Feedback

Many customers of VCA Blum Animal Hospital express great satisfaction with the level of care provided. Key positive aspects highlighted include the friendly and professional demeanor of the staff, the attentiveness to the pets’ health needs, and an apparent devotion to offering thorough and compassionate veterinary services. Dr. Creger's professionalism is underscored by the story of a cat receiving a comprehensive diagnosis beyond initial expectations. The personalized care from multiple veterinarians, such as Dr. Hudson, Dr. Georgesen, and Dr. O'Riley, leaves a significant impression, with stories of prompt follow-up calls, emergency accommodations, and practical advice demonstrating the hospital's commitment to pet wellness. The facilities are noted for thoughtful features like separate entrances for cats and dogs, which contributes to a stress-free environment for the visiting animals. Additionally, the hospital's ability to provide information on specific breed-related concerns and engage in clear communication about procedures and examinations is highly regarded.

Concerns and Threads

Despite several positive experiences, VCA Blum Animal Hospital receives criticism that highlights areas for improvement. There are reports of perceived inadequacy in medical assessments, including an unfortunate incident where a pet's severe health issue was not identified in time. Customers express frustration over the perceived lack of preparation for handling aggressive pets, with incitements of unnecessary distress for both the pet and the owner. A review mentioned being charged without receiving the expected service, which raises concerns about the hospital's billing practices and service execution. These instances paint a picture of potential inconsistencies in care and customer service that could impede the hospital's ability to fully meet all their clients' expectations.

Frequently asked questions about Vca Blum Animal Hospital

What types of pets does VCA Blum Animal Hospital care for?

VCA Blum Animal Hospital provides services for various types of pets, but primarily focuses on dogs and cats, as indicated by their separate entrances for these animals and specific mentions of treatment and expertise in these areas in customer reviews.

Are the veterinarians at VCA Blum Animal Hospital experienced in handling pets with special needs or behavioral issues?

While there are accounts of excellent care and communication from the veterinarians, some reviews point to concerns regarding the handling of pets with behavioral issues, such as the need for sedation. Prospective clients with pets that have special needs or behavioral issues should discuss these with the hospital staff in advance to ensure appropriate accommodations can be made.

Is emergency veterinary care available at VCA Blum Animal Hospital?

Yes, emergency veterinary care is available at VCA Blum Animal Hospital. Customer reviews mention the ability to quickly secure emergency appointments as well as prompt follow-up calls checking on the status of their pets, which suggests the hospital is responsive to urgent care needs.

Recent customer reviews and testimonials for Vca Blum Animal Hospital

Vca Blum Animal Hospital
Caesar Oleksy
5-Star
a month ago
I recently had the pleasure of visiting Blum Animal Hospital with my beloved cat, Tygrys, and I must say, my experience exceeded all expectations. From the moment I walked through the doors, I felt welcomed and assured that my pet's well-being was in capable hands. Dr. Lindsay Creger, the attending veterinarian, immediately struck me as a remarkable professional. Her straightforward demeanor and extensive knowledge instilled confidence in me right from our first interaction. Despite my initial belief that Tygrys was suffering from an inflammation of his canine tooth, Dr. Creger wisely advised me to conduct a blood work for a comprehensive understanding of his condition. Regrettably, I didn't heed her advice initially, but I quickly realized the error of my judgment. As it turned out, Tygrys's ailment was not solely related to his tooth, as I had presumed. Dr. Creger's insight and expertise led to the identification of other underlying issues that could have gone undetected without her thorough examination. I am immensely grateful for her guidance and wish I had listened to her recommendation sooner. The dedication and genuine interest shown by the entire staff at Blum Animal Hospital toward Tygrys's health were truly commendable. They went above and beyond to ensure his well-being and provided me with regular updates on his progress. It's evident that they genuinely care about the pets they treat, and this level of compassion is invaluable to pet owners like myself. Based on my experience, I wholeheartedly recommend Blum Animal Hospital to anyone seeking exceptional veterinary care for their furry companions. Dr. Creger's professionalism, coupled with the hospital's commitment to providing comprehensive and compassionate service, has earned my complete trust. I am grateful for their outstanding care and wouldn't hesitate to entrust my pets health to them in the future.
Vca Blum Animal Hospital
Patrizia Darling
5-Star
2 months ago
I do not recommend this vet at all. I adopted a dog from a shelter and they recommended this vet. I took the dog to the vet, and they couldn’t examine him cause he was acting aggressive and barking, I sent them his medical records that said he had to be sedated to examine him, yet they were not prepared to do that? You work with animals you’re supposed to know how to manage them. They told me I needed to bring him back with a muzzle. Dude you are a vet you have muzzles there just give me one I’ll put it. If his records said he needed to be sedated why don’t you have the meds ready??? Really bad service of course the dog is gonna be barking I just got him from a shelter!!!! They told me to take my dog there within the first 14 days of keeping him. They did nothing to my dog but of course they did charge me 280 dollars.
Vca Blum Animal Hospital
Tara M
5-Star
3 months ago
Please go somewhere else. I took my dog in 3 or 4 months ago due to a cough and weird episodes of breathing. The doctor told me she was fine, even after showing her a video of the episodes. The only thing she said was a possible issue was this fistula which since this new heart murmur she detected said was going to be dangerous to fix but if I wanted to, I could try and we would start with $1000 dollar test to see if it was possible but it wasnt important to fix. $1000 + test ?! Other than that, she's fine according to her, just a new very little heart murmur I shouldn't be concerned about. I didnt have a good feeling but, she too had a dachshund so convinced myself she would be familiar with their health concerns and more... 4 months the cough is still there and I had been shopping for a new vet. A few had still recommended another doctor at this same vet, hesitant, I book. Before the next appointment l lost my dog with in 24 hours as her heart was huge and couldn't breath. New heart murmur, this cough I now know are all signs of this heart condition I was much too late to catch to try to manage. I feel I was neglected of this opportunity to help my sweet girl and its devastating. I will leave an extra star in good faith that there are other drs there that are more careful.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Vca Blum Animal Hospital's customers had a positive experience.

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Vca Blum Animal Hospital

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
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Overall Rating
4.6
/5
482
reviews
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About Vca Blum Animal Hospital

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