This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Try Thai?
As of Mar 29, 2024, 3080 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Try Thai's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source
Created by
Trustguide
Published on
March 29, 2024
Last updated
March 29, 2024
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As of Mar 29, 2024, 3080 customers have reviewed this business and rated it 4.4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
The overall company reputation of Try Thai appears to be positive based on recent customer reviews. The restaurant is well-received for its generous portion sizes, flavorful Thai cuisine that echoes authenticity, and a diverse menu that caters to different spice preferences. Friendly and responsive staff compliment the dining experience, contributing to the establishment's pleasant ambiance. While there are commendations for the interior décor, evoking a Thai atmosphere, and inclusivity of meal deals, a few reviews suggest minor lapses such as incorrect billing and inconsistencies in food quality. Service speed has been noted as an area for improvement, as well as a variance in the appreciation of portion sizes. Nonetheless, most customers would recommend Try Thai, and some are repeat visitors, indicative of a strong repeat customer base.
Positive Feedback
Key positive aspects of customer feedback for Try Thai include the enjoyment of the food's authentic flavors, which some customers relate to their experiences in Thailand. Patrons appreciate the variety available in the menu, especially the happy hour 2 course menu, and lunch deals which provide perceived value for money. Another laudable aspect is the restaurant's ambiance, with Thai décor and a comfortable atmosphere enhancing the dining experience. The customer service is often highlighted as friendly and responsive, with particular mentions of staff being accommodating towards children. Portions were frequently described as generous, and experiences during both lunch and dinner services have been commended for maintaining consistent standards.
Concerns and Threads
While Try Thai is generally praised, several critiques emerge from customer feedback. Some patrons have experienced issues with service speed, expressing that there were delays in taking orders. In one instance, an error in billing occurred, which was corrected upon being pointed out, highlighting a potential for administrative oversight. The portion size, although generous for some, was deemed small by others, pointing to a subjective variance in customer expectations. Regarding food quality, some customers believe there is room for improvement, citing cases where certain dishes like pork belly were overcooked. These individual reports of dissatisfaction, however, do not overshadow the predominantly positive experiences shared by the majority of reviewers.
Frequently asked questions about Try Thai
Does Try Thai offer authentic Thai cuisine?
Yes, many reviews indicate that Try Thai offers authentic Thai cuisine, with several customers noting that the flavors are reminiscent of dishes from Thailand.
Are there any special deals or menus at Try Thai?
Try Thai offers a happy hour 2 course menu and a lunch meal deal, which customers find to be good value. Details of these deals can be found through their service channels or by enquiring directly at the restaurant.
Are the portion sizes at Try Thai adequate?
Portion sizes at Try Thai are generally reported to be generous. However, some customers have found them to be smaller than expected, suggesting that portion size satisfaction may be subjective.
Recent customer reviews and testimonials for Try Thai
JHS Chiu
4-Star
3 weeks ago
Tried the happy hour 2 course menu on Tuesday. The portion was generous and we could not finish all.
It tasted good and not too spicy as I had expected.
Staff are friendly and responsive. Would recommend it.
Keith Sarona
4-Star
a month ago
I ordered the crispy pork chili paste and sweet basil stir fry with egg fried rice as a side dish. The food was delicious! The pork was crunchy and the sauce was so flavorful it took me back when I went to Thailand last year. The service was good. I would have given 5 stars but they gave me a wrong bill which they corrected anyway when I called it out. It was not really a big deal but it’s just me being picky. The atmosphere was definitely Thai. I loved the interiors with Thai decors!
So Maryrose
4-Star
4 months ago
Absolutely wonderful! Really enjoyed the food, the flavours and varieties in spice levels was delightful and delicious. The service also was very pleasant - we took our toddler who they adored and made him smile many times. He also loved the food! Look forward to coming here again.
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
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