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The Recruitment Crowd Reviews Summary

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Recruitment Agencies | Leeds

TRC Group, Springfield Mills, Bagley Ln, Farsley, Leeds LS28 5LY

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Recruitment Crowd?

As of Apr 06, 2024, 320 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of The Recruitment Crowd's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 06, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 6, 2024
Last updated
April 6, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Recruitment Crowd's customers had a positive experience.

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The Recruitment Crowd's customer reviews analysis

An analysis of the latest reviews for The Recruitment Crowd (TRC) indicates a predominantly positive company reputation, with several aspects consistently highlighted by clients. These factors portray a company diligent about employee welfare, conducive work environments, and adherence to safety measures. Praised attributes include the timely payment of salaries, personalized management, responsiveness, and structured organization. Notably, appreciation is given for the team members such as Jonathan, Callum, Nikki, Klaudia, Nicoleta, and others who exhibit supportive and friendly attitudes, enhancing the overall customer experience. However, there are minor criticisms regarding the need for improved company branding through TRC branded vests and communication surrounding attendance policies. The reviews suggest that the company's reputation is shaped by both its professional conduct and the personal touch provided by its staff.

Positive Feedback

Positive customer feedback for TRC revolves around various core aspects, with several repetitive themes of commendation. Customers notably appreciate the company for the supportive and warm interactions with staff members like Jonathan, Callum, and Nicoleta. These individuals are recognized for being accommodating, considerate, and effective in communicating updates, which underscores an organizational focus on personalized care. Furthermore, the company is lauded for its reliability, particularly with regular payments and providing consistent work shifts. The supportive nature of the staff, alongside a well-organized and focused management structure, further enhances client satisfaction. Additionally, the praise for safety measures and the company setting industry standards in warehouse business adds to the obtained goodwill.

Concerns and Threads

Despite the overwhelmingly positive feedback, TRC has encountered some criticisms that slightly temper its stellar reputation. One recurrent complaint pertains to the perceived severity of the company's attendance policy, especially the threat of considering employees as leavers if shifts are missed, which could be managed with a more empathetic communication style. Moreover, the scarcity of TRC branded vests seems to be a point of contention, as employees suggest that it affects their sense of belonging and also impacts the company's brand recognition among agency counterparts. This illustrates a need for TRC to focus on both the functional and symbolic dimensions of its dealings with staff to ensure a uniformly positive experience.

Frequently asked questions about The Recruitment Crowd

What measures does TRC take to ensure employee welfare and satisfaction?

TRC is recognized for its focus on creating a conducive work environment and implementing excellent safety measures. The company is also commended for timely salary payments and personal support provided by its management team.

How responsive is TRC's team in communicating with their workers?

Based on customer reviews, TRC's team members such as Nicoleta, Klaudia, and Natalia are noted for being exceptionally communicative, effectively coordinating shifts, and generally available to address employees' inquiries and concerns.

Does TRC provide opportunities for regular work shifts and reliable income?

Yes, TRC is esteemed for offering regular work shifts and good pay, ensuring job stability and financial dependability for their employees. Reviewers frequently acknowledge this advantage as one of TRC's strengths.

Recent customer reviews and testimonials for The Recruitment Crowd

The Recruitment Crowd
Aja Joe
5-Star
a week ago
TRC has been wonderful organization that cares for overall welfare of workers and more importantly providing a conducive environment for the workers. TRC safety measures is excellent and I sincerely commend TRC for that. I am very happy for your international standard in warehouse business because you set standard for others to follow. I am glad working for you. Thanks and more grace to TRC
The Recruitment Crowd
Olorunosebi Ibrahim Oluwasegun
5-Star
a week ago
My shift managers, Jonathan and Callum have been amazing, they are the best. They are considerate and accommodating, and friendly in all their approach. I can attest the fact that they are good at their jobs. Always keeping me updated, and they are very supportive of me. I enjoy working with TRC as they never delay in payment of your salary and I will refer anyone to work with them anyday and anytime. Thank you TRC!
The Recruitment Crowd
Vic Onyeche
5-Star
6 days ago
It's been a good experience thus far with TRC, with friendly and courteous officials, especially Nikki and Klaudia. My only issue is with the threat "... know that if you're not attending your shifts you will considered a leaver', which isn't necessary. Also, we don't have much TRC branded vests like other agencies. It may look trivial but it engenders a sense of belonging and sells the brand.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
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Overall Rating
3.9
/5
320
reviews
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About The Recruitment Crowd

Recruitment Agencies
The Recruitment Crowd is a well trusted, multi-vertical recruitment agency. Founded in 2012, The Recruitment Crowd is a well trusted, multi-vertical recruitment agency based in Leeds. Our office is based just by the Leeds dock, roughly 3 miles from Leeds train station. As the third largest and one the fastest growing cities in the UK, Leeds is a hub for both professionals and businesses alike. With this in mind, our office is full of skilled, hardworking and motivated consultants who love what they do. We break the mould when it comes to recruitment agencies. With a straight-forward approach, we know how to get results for both our candidates and clients.
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