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Blue Arrow Liverpool
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Blue Arrow Liverpool Reviews Summary

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Recruitment Agencies | Liverpool

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Office 4.06, Merchants Court, 2-12 Lord St, Liverpool L2 1TS

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Blue Arrow Liverpool?

As of Apr 18, 2024, 177 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Blue Arrow Liverpool's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 18, 2024
Last updated
April 18, 2024

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Blue Arrow Liverpool's customer reviews analysis

The analysis of customer feedback for Blue Arrow Liverpool presents a predominantly positive outlook regarding the company's reputation and customer experience. Numerous reviews highlight individual agents by name, suggesting a personalized and effective service. The consistent mention of staff members like Albert Diaz and Anthony Shortall, who are noted for their support and efficiency, underscores a strong sense of customer care and successful job placements. Candidates express appreciation for the respectful treatment, swift communication, and support during the hiring process, which contributes to the company’s positive image. The cited advantages, such as ongoing work opportunities and flexibility, further solidify the agency's standing as a reliable employment source. A single negative experience involving a missed Zoom appointment and subsequent lack of follow-up communication does present an outlier in an otherwise commendable record, potentially signaling an area for procedural improvement.

Positive Feedback

Positive aspects derived from customer reviews of Blue Arrow Liverpool focus on the agency's effective communication, personalized support, and consistent work placement. Staff members, specifically mentioned for providing outstanding service, demonstrate the agency's dedication to fostering strong individual client relationships. The recurring theme of respectful and courteous interactions affirms the professional atmosphere within the agency. Clients appreciate the extra mile the staff goes to resolve issues and to ensure a smooth hiring process, which often results in the absence of work-related problems. The capability of the agency to offer job security through ongoing work placements and to cater to those seeking flexible working arrangements also receives praise. Moreover, the payment process is reported to be reliable, with workers stating they are always paid on time, which builds trust and satisfaction among employees.

Concerns and Threads

The analysis of the reviews identifies a singular but noteworthy negative experience that potentially tarnishes Blue Arrow Liverpool’s overall customer service record. The incident in question involves a missed Zoom video call appointment intended for identity verification, which was not rescheduled despite the client's numerous attempts to contact the agency. This lack of responsiveness leads to a question of reliability and attentiveness, particularly regarding communication in cases where the agency falls short of expectations. Given the severity of the job-seeking process, such oversight can be detrimental to the client-agency relationship. It is an important point for the company to address to ensure consistency in their customer experience and maintain their reputation as a dependable agency.

Frequently asked questions about Blue Arrow Liverpool

What kind of support can I expect from Blue Arrow Liverpool during my job search?

Based on reviews, you can expect personalized support from your designated agent, who is likely to assist with interview preparation and provide responsive communication to aid you in finding a suitable job position.

How reliable is Blue Arrow Liverpool with job placements and work consistency?

Many reviewers report a positive experience with consistent job opportunities and ongoing work placements, along with flexibility for those who desire it, suggesting a high level of reliability in this area.

What is Blue Arrow Liverpool's track record with handling appointments and communications?

While most clients have had positive experiences citing timely and clear communication, there has been at least one reported incident of a missed appointment without a follow-up, highlighting an area for the company to improve upon.

Recent customer reviews and testimonials for Blue Arrow Liverpool

Blue Arrow Liverpool
AlboBeast
5-Star
2 months ago
I can only utter positive things about my experience with Blue Arrow. I am currently working for Adient via agency with Blue Arrow. From Day 1 I have been treated with respect and courtesy in all interactions with Blue Arrow staff. They have been informative and concise when I have queried anything with them and to top it off the staff are always happy to see you which actually means a lot. I would personally redcommend Blue Arrow to any of my friends if they needed work. James
Blue Arrow Liverpool
Norah ____
5-Star
2 months ago
Working for blue arrow in adient speke , good company, ongoing work , and staff at blue arrow go out of there way to help solve issues , that's if there is any I haven't had one yet 😅 happy 😁😁
Blue Arrow Liverpool
gary scott
5-Star
8 months ago
Worked for blue arrow for about 7 years now and there is always work Albert Diaz looks after me and he always gets me work. Overall very good to work for I have been offered full time jobs where blue arrow have sent me but if u want flexible work these are the guys to work for. Overall very good
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Blue Arrow Liverpool's customers had a positive experience.

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Blue Arrow Liverpool

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
177
reviews
Excellent
Good
Average
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Poor
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About Blue Arrow Liverpool

Recruitment Agencies
We're currently seeing visitors by appointment only; to book your place with a specialist consultant at this branch please call the contact number below. We look forward to speaking with you. We have provided specialist staffing services within Liverpool and the surrounding areas for over 10 years. Working with both national and local clients, we help Chefs, Catering staff and Cleaners find their dream job in Admin and Secretarial, Hospitality and Catering and Industrial.
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