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Proactive Personnel Ltd - Manchester Recruitment Agency logo

Proactive Personnel Reviews Summary

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Recruitment Agencies | Manchester

20+ years in business, 67 Cheetham Hill Rd, Cheetham Hill, Manchester M4 4ES

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Proactive Personnel?

As of Apr 13, 2024, 300 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Proactive Personnel's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 13, 2024
Last updated
April 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Proactive Personnel's customers had a positive experience.

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Proactive Personnel's customer reviews analysis

Proactive Personnel Ltd - Manchester Recruitment Agency appears to be a mixed experience for its clientele based on the customer reviews provided. On one hand, there are multiple accolades for individual consultants' effectiveness and attentiveness in securing employment opportunities for job seekers. Consultants such as Macy Ingham, Antony Brown, Annie, Elliot, Jessica Cunningham, Dan, and Nathan are praised for their dedication, supportive nature, and professional demeanour. Specific instances are cited where consultants have been remembered for their exemplary services and their efforts in obtaining highly desired positions for their clients. The personalized service and frequent communication appear to be strong points. On the other hand, there are concerns raised regarding the company's professionalism. A review cites a lack of responsiveness to calls and follow-ups, painting a picture of potential inconsistency in service quality. The overall impression suggests that while the agency is capable of providing exceptional service through its staff, there may be certain areas that need improvement to ensure a uniformly positive experience for all customers.

Positive Feedback

The positive feedback for Proactive Personnel Ltd - Manchester Recruitment Agency centers around several key attributes noteworthy for potential clients. The agency is recognized for its individual consultants' personalized and attentive approach to job matching. The reviews repeatedly mention the consultants' names, highlighting their exceptional service in assisting clients with securing desired roles efficiently. There is a recurring mention of consultants' supportive nature, with frequent check-ins and availability to assist when needed. The commitment of staff members like Macy Ingham in helping individuals pursue long-sought-after roles, or Antony Brown's dedication to re-connecting with a past candidate for a new opportunity, underlines a notable level of personalized service and long-lasting professional relationships. Additionally, the agency's efficiency and the enjoyable nature of the process as facilitated by employees such as Jessica Cunningham are highly commended. The overall sentiment in the positive reviews denotes a customer experience that is characterized by dedication, professionalism, and a personal touch that adds value to the job-seeking process.

Concerns and Threads

Despite numerous positive remarks, Proactive Personnel Ltd - Manchester Recruitment Agency is not without its criticisms. A scathing review addresses a lack of professionalism regarding the company's communication practices, with multiple unreturned calls over several days leading to a perception of wasted time and disappointment. This instance highlights potential concerns with the agency's reliability and responsiveness, which are crucial elements of customer service. Such negative feedback, although isolated within the provided data set, indicates that some clients may experience inconsistency in the level of service provided. It is imperative for the agency to recognize and mitigate these concerns to enhance its overall service quality and maintain customer trust and satisfaction.

Frequently asked questions about Proactive Personnel

What can I expect in terms of communication and updates from Proactive Personnel Ltd consultants?

Many reviewers have expressed satisfaction with the level of communication from individual consultants at Proactive Personnel Ltd, often highlighting the attentive and supportive nature of their interactions. However, it should be noted that there may be discrepancies in experiences, as there have been instances where clients reported a lack of timely call-backs and responses.

Are the consultants at Proactive Personnel Ltd effective in assisting with securing long-term employment?

Based on customer testimonials, several consultants at the agency have been successful in not only placing clients in new roles but also in positions that the clients have been eager to secure for an extended time. Some individuals have even achieved full-time employment through the agency's efforts.

Is there any reason to be cautious when choosing Proactive Personnel Ltd as my recruitment agency?

While the majority of feedback points towards positive experiences with Proactive Personnel Ltd, prospective clients should be prepared for the possibility of inconsistent service quality, as there have been mentions of unprofessional behavior in terms of communication. It's advisable to monitor your own experience closely and ensure it aligns with your expectations.

Recent customer reviews and testimonials for Proactive Personnel

Proactive Personnel
Damien Carney
5-Star
2 months ago
Proactive Personnel is a really good recruitment service. Macy Ingham is an Industrial Consultant there and she has done a brilliant job on getting me a job, somewhere I've wanted to go for many years. She is remarkable. Thank you Macy. Damien Carney.
Proactive Personnel
Rebecca Henderson
5-Star
3 months ago
Antony at Proactive has been a massive help getting me into my new role as quickly as I did. Always checking in to see how I’m doing, reassuring and always available to help when I need it. Thank you Antony!
Proactive Personnel
Linda Sheridan
5-Star
4 months ago
Many thanks to Antony Brown at Proactive Personnel for placing me in a great role. Antony has been very supportive & professional and I wouldn’t hesitate to recommend the agency.
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
300
reviews
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About Proactive Personnel

Recruitment Agencies
Our Manchester recruitment agency is based in the heart of the vibrant city. Our team has been helping candidates find jobs in Manchester since 2008. We’re always on the lookout for talented engineers, administrators, production operatives, drivers, and more! Our Manchester team is also home to our specialist nationwide Construction desk, placing temporary and permanent construction staff with major employers across the UK. Visit us at Cheetham Hill Road or give us a call to see how we can help you find your perfect job in Manchester. Looking to hire? We'd love to help with that, too!
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