The PROMIS Clinic's reputation, as indicated by recent customer experiences, reflects a highly positive standing in terms of addiction treatment and care. Clients characterize the clinic as a life-saving and transformative environment that offers exceptional support across its various programs and services. Recurring themes include the consistent praise for the therapists' expertise, the individualized attention given to clients, and the nurturing surroundings of both the Hay Farm and Kendrick Mews facilities. Many note the comprehensive nature of therapy, encompassing both group and 1-to-1 sessions as extremely beneficial. The culinary offerings by chef Mo, the cleanliness of the facilities, and the responsive care of the nursing teams further reinforce the sense of a well-rounded and effective treatment experience. The aftercare and continued support provided by the clinic are also highlighted as instrumental in facilitating long-term recovery and sobriety.
Clients of The PROMIS Clinic provide overwhelmingly positive feedback on various aspects of their care. Noteworthy strengths include the clinic's attention to creating a supportive and family-like environment which has been credited with facilitating effective treatment for addictions. Therapists at both the Hay Farm and Kendrick Mews facilities receive commendation for their knowledge, involvement, and the personalized approach to therapy. The tailored care plans, which include an array of therapies such as individual and group sessions, are mentioned as particularly beneficial. Nutrition and accommodation receive special mention, with the clinic's chef Mo being regularly highlighted for the quality and customization of the food provided to clients. Lastly, the emphasis on structured aftercare, as well as the ongoing support, is seen as a pivotal aspect of Promis's service, contributing materially to clients' continued sobriety and wellbeing.
The feedback provided does not highlight significant negative aspects of The PROMIS Clinic experience. However, one could infer that the intensity and depth of the treatment may initially present challenging adjustment periods for some clients. For example, clients mention experiencing fear or trepidation upon entering treatment or engaging in confrontations with therapists before ultimately embracing the recovery process. While these instances reflect an initial discomfort, they also serve as testament to the clinic's effectiveness in compelling clients to confront and overcome their addictions. It is important to note that any negative aspects mentioned were part of the larger narrative of a successful treatment journey rather than standalone critiques of the clinic's operations.
The PROMIS Clinic offers a diverse range of therapies, including individual 1-to-1 sessions, group therapy, equine therapy, and specialized programs that address both addiction and underlying issues such as anxiety. The individualized therapy plans are tailored to each client's specific needs.
Yes, The PROMIS Clinic provides structured aftercare programs to ensure sustained support for clients once they leave the residential setting. These programs may include day care services, continued individual therapy sessions, and regular check-ins to assist with long-term recovery.
Absolutely. The on-site chef, Mo, is frequently commended for his ability to accommodate various dietary preferences and needs, ensuring that all clients enjoy nutritious and satisfying meals throughout their stay.
We are an independent private clinic providing inpatient and outpatient treatment for addiction problems like alcohol and drugs, detoxing, eating disorders, depression, anxiety and other co-occurring behavioural health issues. The problems people come to us with have a wide range of causes and we offer an equally wide range of treatments. These are problems that people have typically been beating up by and so our treatment needs to be kind, compassionate, supportive and flexible. We are especially keen to assist family members who want to know how they can best support their loved ones.
