Families can expect thorough communication and support from the staff at Livingstone House. The team frequently reaches out to family members to keep them informed of their loved one's progress. Staff members prioritize building a trusted relationship with the patient and by extension, with their families, ensuring transparency and involvement throughout the treatment process.
The atmosphere at Livingstone House is often described as family-like and supportive. Clients report feeling welcomed upon admission and appreciate the sense of belonging and community fostered by staff members. This supportive environment is central to the treatment and recovery process according to client reviews.
Yes, personalized care is a hallmark of the treatment at Livingstone House, as noted in various client testimonials. Clients mention individualized support from staff, including the keyworkers and the chef who caters to specific dietary needs. The personalized approach extends to aftercare, with continued guidance and support post-treatment.