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Based on customer feedback, The Kitchen Depot - Glasgow has had issues with communication and project follow-up. While there have been instances of good customer service, there are also reports of unresponsive management and unkept promises regarding project timelines and post-installation services.
Installation experiences vary greatly among customers. While some have had seamless and satisfactory installations, others have encountered significant delays, poor workmanship, and prolonged periods with unfinished kitchens. It is advisable to discuss and clearly define installation timelines and expectations upfront.
Customer reviews indicate that responses to post-installation issues can be slow and challenging, with some customers facing difficulties in getting the company to address and resolve their concerns in a timely manner. However, others have reported satisfactory resolutions and customer service follow-up.