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Interiors 4 Living Reviews Summary

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Kitchen Showrooms | Leeds

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56-58 Station Rd, Cross Gates, Leeds LS15 7JY

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Interiors 4 Living?

As of Apr 23, 2024, 168 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Interiors 4 Living's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

couldn't be any happier

very easy to deal with

beautiful and installed to an excellent standard

extremely impressed with service

fabulous

very pleased with my electric fire

absolutely delighted with our new Kitchen

top-notch professionalism and craftsmanship

Really pleased with our media wall & fire

no customer care or apology

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 23, 2024
Last updated
April 23, 2024

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Interiors 4 Living's customer reviews analysis

Interiors 4 Living has generally established a positive reputation among its customer base, as depicted by the latest reviews. Many customers have praised the company for their professionalism, the quality of their products, and the expertise demonstrated by the staff. The installation of log burners and media walls, as well as kitchen fittings, are recurrently mentioned with appreciation for the overall aesthetics and functionality. Noteworthy is the emphasis on the prompt and first-class communication led by team members like Jacob, and the courteous service provided by installers such as Tom and Luke. Following installation, after-sales service is described as 'top quality,' reinforcing the perception of a reliable customer experience. However, the company's reputation is not without blemishes, as evidenced by the account of an elderly couple who faced a significant delay and lack of empathy during their service period. This incident highlights a potential inconsistency in the customer care approach, which could tarnish the company's otherwise commendable image.

Positive Feedback

The favorable customer feedback for Interiors 4 Living reflects key positive aspects of the company's service offerings. Customers have specifically highlighted the staff's professional conduct and their proactive customer service. The attention to detail in installations and the high standards of craftsmanship contribute significantly to customer satisfaction. The company's extensive range of quality products, such as log burners, electric fires, media walls, and kitchen appliances, has been praised for exceeding expectations in both design and functionality. The seamless integration of sales, design, and installation services offers a comprehensive and hassle-free experience for the customers. Furthermore, the direct and immediate communication, particularly by staff members like Jacob, enhances the trust and reliability in customers' interaction with the company.

Concerns and Threads

Despite many positive reviews, some negative aspects are apparent from customer feedback, which may influence the company's reputation negatively. A major concern arises from an account detailing a considerable delay in service and an absence of customer care for an elderly couple, which was particularly distressing given their dependency on the heating system during winter. This incident suggests a gap in Interiors 4 Living's customer support system, calling for improved responsiveness and accountability, especially in situations involving vulnerable customers. The reported requirement for additional payments due to an oversight highlights a need for meticulous service planning and transparent communication to avoid undermining customer trust.

Frequently asked questions about Interiors 4 Living

Can Interiors 4 Living handle the complete process from design to installation?

Yes, Interiors 4 Living is capable of managing the entire process, from initial design consultations to the final installation, with customers reporting high satisfaction with the professional finish and the ease of the entire process.

What types of products and services does Interiors 4 Living offer?

Interiors 4 Living specializes in a range of home fixtures, including log burners, electric fires, media walls, and bespoke kitchen design and fittings.

Is the customer service at Interiors 4 Living reliable?

Based on most reviews, the customer service is highlighted as professional and responsive, with certain team members receiving special commendation for excellent communication skills. However, there has been at least one reported instance of unsatisfactory customer service, which indicates that experiences may vary.

Recent customer reviews and testimonials for Interiors 4 Living

Interiors 4 Living
Daniel Sweeney
5-Star
4 months ago
Had a log burner fitted 2 weeks ago and couldn't be any happier with it. The Installers were great and the show room (Leeds) staff were very helpful. Recommended a log burner and recommended interiors 4 living 👌 .
Interiors 4 Living
Kelly Dykes
5-Star
a year ago
We used interiors4living for one of the media wall and electric fire packages! They were very easy to deal with, great customer service and a professional finish! So happy with our build! Would highly recommend!!!
Interiors 4 Living
Michael Thomson
5-Star
5 months ago
I had my Stove fitted today, and couldn’t be happier. It looks beautiful and installed to an excellent standard. I would like to thank Jacob for his first class communication throughout. As soon as I emailed I had a reply. Thank you Jacob And I would like to thank the two lads that came. Tom and Luke. Excellent customer friendly lads, nice smiles and excellent manners. A credit to the company they work for. I end with the comment of, don’t worry or have any doubts about this Company. Top rate and top class Michael Thomson
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Interiors 4 Living's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Interiors 4 Living

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
168
reviews
Excellent
Good
Average
Fair
Poor
More details

About Interiors 4 Living

Kitchen Showrooms
Family-run fireplace and kitchen manufacturer showroom offering design and installation services.
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