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Madina Kitchens & Bedrooms Ltd

Madina Kitchens & Bedrooms Ltd Reviews Summary

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Kitchen Showrooms | Birmingham

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257 - 261 Highgate Rd, Sparkbrook, Birmingham B12 8DN

Trustguide Rating

TrustScore®
A+
A
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Madina Kitchens & Bedrooms Ltd?

As of Mar 13, 2024, 545 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Madina Kitchens & Bedrooms Ltd's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 27, 2024
Last updated
March 13, 2024

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Madina Kitchens & Bedrooms Ltd's customer reviews analysis

Madina Kitchens Ltd appears to have built a solid reputation for delivering custom-fitted kitchens and bedroom cabinetry. The consistency of positive feedback indicates a strong and reliable customer experience. Aspects that repeatedly stand out are professionalism, patience, and the ability to cater to unique design specifics such as curved ceilings. This has earned them praise for their installation precision and challenging custom fits. Customers report receiving diligent service even after payments are settled—a sign of integrity and commitment to satisfaction. The use of high-quality materials is mentioned frequently, contributing to the longevity of their products, and the company’s responsiveness and adherence to timelines are seen as a strong suit. Relatively quick turnaround times without compromising quality or making unexpected price changes during installations, despite complexity and duration, is a testament to their service efficiency and pricing transparency.

Positive Feedback

Positive customer feedback for Madina Kitchens Ltd underscores several key aspects of their service. Customers are consistently impressed with the professionalism displayed by the team, both in the showroom and during installation. The personalization and bespoke service, whether for kitchen or bedroom projects, is repeatedly highlighted. Customers appreciate the company's proficiency in executing complex custom work, like fitting to curved ceilings. The praise extends to the quality of the materials and craftsmanship, indicating durability and aesthetic appeal. The speediness of service delivery, with projects commencing within weeks of order placement, signifies efficiency. Lastly, the combination of reasonable pricing, especially in comparison to well-known brands, and the refusal to increase quoted fitting prices—even when jobs took longer than expected—have reinforced the perception of Madina Kitchens' value for money.

Concerns and Threads

The provided reviews for Madina Kitchens Ltd are overwhelmingly positive and contain little to no explicit negative feedback. However, in this context, it is critical to note that the absence of negative comments in the reviews does not guarantee the absence of negative experiences amongst a wider customer base. It is also possible that the perceived rapidity of service, while favorable to many, could be a source of pressure for some customers who may require more time to make decisions. Furthermore, while challenges during installation were met without additional cost to the client, this could indicate potential underestimation of project complexities, which may not always be sustainable for the business.

Frequently asked questions about Madina Kitchens & Bedrooms Ltd

Can Madina Kitchens accommodate custom and complex installation requirements?

Yes, Madina Kitchens is capable of accommodating custom and complex requirements, such as fitting units to curved ceilings, and specializes in bespoke services to fit specific customer needs.

How does Madina Kitchens' pricing compare to well-known brands?

Customers find Madina Kitchens' pricing to be reasonable and competitive, often noting that you can receive a high-quality product for a price lower than other well-known kitchen brands.

How long does the installation process take with Madina Kitchens?

The turnaround time for a project with Madina Kitchens is relatively quick, with installations typically beginning within a week of order placement, and the entire process is usually completed within a 3-4 week timeframe.

Recent customer reviews and testimonials for Madina Kitchens & Bedrooms Ltd

Madina Kitchens & Bedrooms Ltd
aaa
5-Star
a month ago
New guest room wardrobe fitted by Madina kitchens and bedrooms. From the moment I went to the showroom, and after it was fitted, they were professional. Alot of places stop communicating, once they get paid, not Madina. They took the time to find out what we actually wanted. I knew it needed to bespoke, look good fit the room and last. Took almost an hour, but we chose exactly that. Floor to curved ceiling. Alot of places wont fit, to a curved ceiling, very difficult to cut, and easy to make a costly mistake. They fitted it on the first attempt alot of discussion, planning and checking. The fitters are professional. The colour Kashmir, was a perfect match for the room. Looks modern and matches what was there already. The product was dropped off on the right day, and fitter came the following day. It was so difficult to fit it, it should have been 3 hours, they took 6 hours, but the price for fitting remained the same. It was extremely heavy, good quality product. There are a few more rooms to do, utility room, and study room furniture. Not many places deliver on their promises this place as done that for me over 2 years. Have a great 2024. I would recommend getting a free design consultation, you will get ideas you never thought about.
Madina Kitchens & Bedrooms Ltd
Habon Mohamud
5-Star
5 months ago
I have always drove past this showroom for years and never thought I would one day go in to enquire about getting our kitchen done. I was seen too quickly and had a rough sketch on my kitchen from photos I took without measurements. All the staff were lovely and approachable. We were served by almost all the staff that worked there and just wonderful service from them. We decided to go ahead as we liked what they had to offer. They were very patient with us when it came to making so many changes and adding additions to the kitchen. Once, we had the sign off, we had measurer in and now the kitchen fitted. Quickest turnaround compared to other well known Kitchen brand. Their prices very reasonable too. You get good quality Kitchen for a very good price. I would be paying much more, double even for some well known brands. We got quartz worktop and completely handless glass gloss kitchen. From once we placed the order, fitting was following week. Quartz to be fitted week after and final completion after that. 3-4 week process max. Cannot wait for the kitchen to be completed in the next couple of weeks. Services: Kitchen countertop installation, Custom kitchen cabinet construction, Fan installation, Remodeling, Kitchen design, Kitchen cabinet design, Kitchen cabinet installation
Madina Kitchens & Bedrooms Ltd
Syed Ahmed
5-Star
2 weeks ago
A very big thank you to all the team at Madina Kitchens, very professional and reliable, top class customer service right from the start. The designer shared their expertise and created a kitchen which was not only aesthetically pleasing but also fulfilled its purpose. Thanks to all the team members at Madina Kitchen for making our shopping experience very pleasant. We highly recommend the service that these generous, kind professionals offer. Thank you.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Madina Kitchens & Bedrooms Ltd's customers had a positive experience.

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Madina Kitchens & Bedrooms Ltd

Overall Rating

TrustScore®
A+
A
B
C
D
F
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Overall Rating
4.6
/5
545
reviews
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About Madina Kitchens & Bedrooms Ltd

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