Tanler Termite and Pest Control appears to possess a strong reputation based on recent customer reviews, with customers highlighting knowledgeable and professional staff, punctual and polite service, and efficient treatment procedures. The inspector Jesus is frequently mentioned for his skill in explaining and addressing customer concerns. The office's proactive communication is praised, differing positively from experiences with other companies. Efficient and knowledgeable technicians like Anthony, Mike, and Bob contribute to a smooth, disruption-free experience. Long-term customers underline consistent satisfaction with their services, including termite extermination and rodent control, as well as commendable customer support from staff like Heather, Adriana, and Cassie. Despite its higher price point, customers feel Tanler stands by their work and offers effective treatments with warranties, indicating trust in the company’s reliability.
Positive experiences with Tanler Termite and Pest Control center on their knowledgeable and attentive staff, exemplified by employees such as Jesus, Mike, and Anthony, who are recognized for their proficiency and ability to communicate with clients effectively. The promptness and reliability of technicians arriving on time for appointments, conducting smooth and non-intrusive work, and the office staff's proactive approach to scheduling and communication are also recurring themes in customer feedback. Regular and thorough service from team members like Miguel is noted for contributing to a consistent and satisfactory pest control experience over the years. The company's responsiveness, particularly in urgent scenarios such as termite swarms, alongside tips provided by customer service representatives, suggest a dedication to exceptional service. Additionally, the use of less invasive treatment methods, such as chemical treatments without the need for tenting or evacuation, and multi-year warranties, position Tanler as a knowledgeable provider in the industry.
A few areas of critique for Tanler Termite and Pest Control emerge from customer feedback, primarily concerning the pricing structure. Some customers indicate that Tanler's prices are on the high end when compared to other pest control options in the market. The mention of a higher cost, despite the company's thorough service, suggests a potential barrier for those looking for more budget-friendly alternatives. While the overall customer experience is predominantly positive, the focus on the cost aspect may affect the decision-making process for some prospective clients who weigh price heavily when selecting a pest control provider.
Yes, Tanler provides chemical treatments for termites that do not require tenting or evacuation, making the process more convenient for homeowners. Clients have expressed satisfaction with this option due to its effectiveness and minimal disruption.
Tanler offers a 2-year warranty on their pest control services as mentioned by customers. This warranty has been positively received as it showcases the company's confidence in their treatment effectiveness and their commitment to stand by their work.
Customers repeatedly commend Tanler for their on-time service, with technicians being punctual for appointments. The company's ability to schedule efficiently and maintain timely communication is frequently highlighted in reviews.