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Tanler Termite And Pest Control

Tanler Termite And Pest Control Reviews Summary

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Pest Control | Los Angeles, CA

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8939 S Sepulveda Blvd #110, Los Angeles, CA 90045, United States

Trustguide Rating

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A+
A
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C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Tanler Termite And Pest Control?

As of Mar 13, 2024, 87 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Tanler Termite And Pest Control's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 24, 2024
Last updated
March 13, 2024

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Tanler Termite And Pest Control's customer reviews analysis

Tanler Termite and Pest Control appears to possess a strong reputation based on recent customer reviews, with customers highlighting knowledgeable and professional staff, punctual and polite service, and efficient treatment procedures. The inspector Jesus is frequently mentioned for his skill in explaining and addressing customer concerns. The office's proactive communication is praised, differing positively from experiences with other companies. Efficient and knowledgeable technicians like Anthony, Mike, and Bob contribute to a smooth, disruption-free experience. Long-term customers underline consistent satisfaction with their services, including termite extermination and rodent control, as well as commendable customer support from staff like Heather, Adriana, and Cassie. Despite its higher price point, customers feel Tanler stands by their work and offers effective treatments with warranties, indicating trust in the company’s reliability.

Positive Feedback

Positive experiences with Tanler Termite and Pest Control center on their knowledgeable and attentive staff, exemplified by employees such as Jesus, Mike, and Anthony, who are recognized for their proficiency and ability to communicate with clients effectively. The promptness and reliability of technicians arriving on time for appointments, conducting smooth and non-intrusive work, and the office staff's proactive approach to scheduling and communication are also recurring themes in customer feedback. Regular and thorough service from team members like Miguel is noted for contributing to a consistent and satisfactory pest control experience over the years. The company's responsiveness, particularly in urgent scenarios such as termite swarms, alongside tips provided by customer service representatives, suggest a dedication to exceptional service. Additionally, the use of less invasive treatment methods, such as chemical treatments without the need for tenting or evacuation, and multi-year warranties, position Tanler as a knowledgeable provider in the industry.

Concerns and Threads

A few areas of critique for Tanler Termite and Pest Control emerge from customer feedback, primarily concerning the pricing structure. Some customers indicate that Tanler's prices are on the high end when compared to other pest control options in the market. The mention of a higher cost, despite the company's thorough service, suggests a potential barrier for those looking for more budget-friendly alternatives. While the overall customer experience is predominantly positive, the focus on the cost aspect may affect the decision-making process for some prospective clients who weigh price heavily when selecting a pest control provider.

Frequently asked questions about Tanler Termite And Pest Control

Does Tanler Termite and Pest Control offer less invasive treatment options for termites?

Yes, Tanler provides chemical treatments for termites that do not require tenting or evacuation, making the process more convenient for homeowners. Clients have expressed satisfaction with this option due to its effectiveness and minimal disruption.

What kind of warranty does Tanler offer on their pest control services?

Tanler offers a 2-year warranty on their pest control services as mentioned by customers. This warranty has been positively received as it showcases the company's confidence in their treatment effectiveness and their commitment to stand by their work.

Is Tanler known for timely and punctual service?

Customers repeatedly commend Tanler for their on-time service, with technicians being punctual for appointments. The company's ability to schedule efficiently and maintain timely communication is frequently highlighted in reviews.

Recent customer reviews and testimonials for Tanler Termite And Pest Control

Tanler Termite And Pest Control
Mary LA, CA
5-Star
2 weeks ago
From start to finish Tanler Termite was great. Jesus the inspector was knowledgeable and very good at explaining things. He listened to me and didn't dismiss my concerns. The office contacted me the day before to confirm the appointment. With other companies, I've had to call to confirm. Anthony, the technician was on time, and also good at explaining things. He did his work efficiently with little disruption. Also has a very pleasant personality. I would definitely use Tanler again, although I hope not too soon!
Tanler Termite And Pest Control
Mimi Nguyen
5-Star
a month ago
Great experience from booking an appointment to the very end. Heather was a pleasure to work with, and coordinated everything fantastically. She maintained communication with me despite the holidays happening, and even gave courtesy calls before the weekends to make sure I didn't have any questions. It really helped me not to worry. And Mike was very knowledgeable and took the time to explain everything to me, and worked with my needs. I'd recommend Tanler to anyone, and will definitely be returning to them!
Tanler Termite And Pest Control
Beth Brewer
5-Star
a month ago
We've been using Tanler Termite for our pest control services for nearly a decade and have always been impressed by their services and their customer service. When we recently needed some additional pest control services completed during our holiday closure, Tanler acted quickly and scheduled us for an appointment with Mike, one of their supervisors for our region. He came on site, assessed our issue, checked the traps and bait stations and arranged to have Bob, one of their technicians come on site quickly to address our concerns. Both Bob and Mike were professional and friendly and explained things to me in an easy to understand way. The work Bob did while on-site was neat, effective and solved our problem. Our traps are serviced weekly by Miguel whose work is always thorough and punctual. I can't recommend this team highly enough. Everyone from Cassie in their offices (who spent a long time patiently helping me sort things out and schedule) to Bob, Mike and Miguel make for a wonderful customer service experience.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Tanler Termite And Pest Control's customers had a positive experience.

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Tanler Termite And Pest Control

Overall Rating

TrustScore®
A+
A
B
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Verified by
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Overall Rating
4.7
/5
87
reviews
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About Tanler Termite And Pest Control

Pest Control

At Tanler Termite and Pest Control, it is our mission and our passion to provide excellent pest control throughout the greater Los Angeles area and Orange County. We are a locally-owned company so the comfort and safety of your family is especially important to us.We appreciate that maintaining a healthy home environment is essential. That’s why we specialize in green pest control methods that utilize the most advanced techniques so that our treatments are both minimally intrusive and environmentally conscious. We believe that keeping your family, children, pets and even plants safe is a crucial part of what we do as pest control specialists.

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