This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Ecosafe Pest Control?
As of Jun 19, 2024, 648 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Ecosafe Pest Control's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
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Created by
Trustguide
Published on
June 19, 2024
Last updated
June 19, 2024
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As of Jun 19, 2024, 648 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
The reviews collectively give a favorable impression of Eco-Safe Pest Control's overall company reputation, with customers expressing high levels of satisfaction with their services. Experienced technicians receive consistent praise for their professionalism, knowledge, and courteous nature. A substantial number of mentions detail technicians like Kevin 'Tank,' John, Michael, Tony, and Chad, acknowledging their exceptional service and expertise in the field. The attentiveness and detail-oriented approach from these individuals have significantly influenced positive customer experiences. Customers appreciate Eco-Safe's eco-friendly and safe pest control solutions, highlighting their non-toxic formulas that are pet and family-friendly. The fact that customers have used their services for many years, and in some cases across multiple homes, serves as a testimony to their reliability and effectiveness. The occurrence of a negative experience related to a technician accidentally dirtying a clean entryway appears to be an isolated incident, not reflective of the company as a whole.
Positive Feedback
Key positive aspects from the customer feedback include: high degrees of professionalism and expertise among the technicians; effective communication and educational initiatives from staff; and the company's use of non-toxic, safe, and often pleasantly scented treatment options which resonate well with families and pet owners. Satisfaction with the efficacy of pest treatments is widely reported, with several customers experiencing long-term relief from pest issues. Longevity of relationships with the company, some spanning almost three decades, underline the trust and positive experiences customers have had with Eco-Safe's service. Moreover, there is a marked appreciation for technicians who go 'above and beyond' expectations, delivering personalised and thoughtful service.
Concerns and Threads
Although overwhelmingly positive, the reviews present a single negative customer experience concerning an incident with a technician who due to lack of attentiveness, caused cleanliness issues at a client's home. This specific feedback highlights a breach in customer care in terms of property respect and maintenance. While this critique may stem from an isolated event, it points to the importance of vigilance and care in all aspects of service delivery, not just the pest treatment itself. The lack of additional negative feedback suggests that this was an exception to the generally high standards of service provided by Eco-Safe Pest Control.
Frequently asked questions about Ecosafe Pest Control
Are the pest control treatments safe for pets and children?
Yes, Eco-Safe Pest Control uses non-toxic treatments that are safe for both pets and children. Customers have highlighted the pet and family-friendly nature of their services.
Does Eco-Safe Pest Control provide knowledgeable and professional technicians?
Customer reviews consistently praise the knowledge and professionalism of Eco-Safe technicians. Many technicians are specifically recognized for their expertise and ability to educate customers about pest control.
What if there is an issue with the service received?
Eco-Safe Pest Control appears open to addressing any concerns customers may have. In the rare event that a service issue arises, it is advisable for customers to contact the company directly to resolve the matter.
Recent customer reviews and testimonials for Ecosafe Pest Control
Kresston Davis
5-Star
a week ago
I recently had the pleasure of working with Kevin "Tank" from Eco Safe Pest for pest control services at my home. Tank was incredibly knowledgeable and professional throughout the process. He took the time to explain what to expect from the service, which I really appreciated. I'm very happy with the results and would highly recommend Tank and Eco Safe Pest to anyone in need of pest control services.
David Rubin
5-Star
a month ago
Disclaimer: I am not a paid person or creating a fake review. I am an extremely satisfied customer is all.
My wife and I bought our house near Richardson, Texas, nearly two years ago now, and a friend of mine referred me to a pet and family safe pest control company, Eco-Safe. I am incredibly grateful he did so, because I’ve never had such amazing, professional, and knowledgable service as I have with this company. They are very competitive with pricing (in my opinion), very well versed on all kinds of pests (insects specifically for me), and are very detailed with their applications. Plus, their patented formulas (that’s what they told me when they first visited, not something I’m encouraged to say) smell either like flowers or garlic. How awesome is that?!
My routine pest control manager, John, who comes off as having a PhD in entomology, is extremely thorough with his screenings and maintenance of our property, and he educates me further after he leaves about expectations from his service and how to monitor for any outbreak signs.
Last year in 2023, just before the summer, we had a MAJOR outbreak of all kinds of ants. I was beginning to become worried that I was attracting carpenter ants, but he showed me and explained what kind of ants I was seeing, how to properly identify a carpenter ant, and he treated all of the harmful ants (fire, pavement, etc.) into extinction! I haven’t had a single ant problem since.
I know this review seems horribly rehearsed and fake, but I assure you, I’m a real, very satisfied customer, taking his time to tell everyone how great this company has been for us. Overall, if you need a pest control company, use Eco-Safe, and if you can, get John! The man is fantastic at what he does, and we couldn’t be happier to have him care for my house.
McKenzie James
5-Star
2 months ago
We are so impressed with Eco-Safe! Michael and Tank have both been out to treat our home and they are both friendly and knowledgeable. We love that this company is non-toxic and safe for our family. Thank you, Eco-Safe!
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
Giving you the home and business environment you deserve: pest and toxin free.
With over 50 years of servicing DFW, Eco-Safe can help you with all of your natural pest control, organic pest control, and green pest control needs from rodents, rats, mice, roaches, ants, fire ants, carpenter ants, beetles, flies, mosquitoes, wildlife, tree health, lawn fertilization, lawn pest control, ornamental, spiders, bed bugs, termites, fleas, prevention, maintenance, natural residential pest control, organic commercial pest control, LEED, and many other green pest control eco-services. We offer safe and environmentally responsible natural pest control. Eco-Safe services the entire Dallas Fort Worth Metroplex.
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