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Streatham Hill Veterinary Surgery

Streatham Hill Veterinary Surgery Reviews Summary

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Vets | London

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101 Sternhold Ave, London SW2 4PF

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Streatham Hill Veterinary Surgery?

As of Mar 13, 2024, 628 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Streatham Hill Veterinary Surgery's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 24, 2024
Last updated
March 13, 2024

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Streatham Hill Veterinary Surgery's customer reviews analysis

Streatham Hill Veterinary Surgery has garnered an overwhelmingly positive reputation, as evidenced by the recent customer reviews. These reviews suggest the clinic offers a compassionate, professional, and high-quality service, especially in times of emergency or severe illness. A recurrent theme is the staff's kindness and empathy during stressful and emotional situations, as with the passing of beloved pets or during critical treatments. Customers consistently praise the Veterinarians, nurses, and receptionists for their professionalism and excellent care, noting specific instances of veterinary expertise and commendable handling of animals with various temperaments and needs. Notably, the practice is commended for its ability to provide immediate, life-saving care, as well as thorough and unhurried appointments, fostering an environment where pet owners feel their concerns are heard and addressed with attention and patience.

Positive Feedback

Customers have expressed high satisfaction with Streatham Hill Veterinary Surgery, often highlighting the staff’s empathy, professionalism, and exceptional care for their pets. Veterinarians and nurses at this practice are noted for their ability to build trusting relationships with both the pets and their owners. The facility is acclaimed for its effective emergency responses, providing immediate and effective treatment that often results in rapid improvement and recovery. Moreover, the practice is praised for its respectful handling of end-of-life situations, ensuring a dignified and gentle experience for pets and their owners. Positive feedback also extends to the communication skills of the staff, who are recognized for keeping pet owners well-informed and involved in the treatment process.

Concerns and Threads

The current crop of reviews does not reveal any significant negative experiences at Streatham Hill Veterinary Surgery. All testimonials provided are positive, with no instances of dissatisfaction or adverse experiences being reported by customers. Clients' feedback highlights only commendable aspects of the service received, and in the absence of negative reviews, it is difficult to provide an objective critique or identify any areas for improvement based solely on customer testimonials provided.

Frequently asked questions about Streatham Hill Veterinary Surgery

What is the level of expertise among the staff at Streatham Hill Veterinary Surgery?

Reviews indicate that the Veterinarians and staff are highly knowledgeable and skilled, with particular praise for their handling of emergencies, complex surgeries, and sensitive end-of-life care.

How sensitive is the staff at Streatham Hill Veterinary Surgery towards pets and their owners during difficult times?

Feedback demonstrates that the staff is exceptionally compassionate and understanding during stressful situations, offering support and ensuring pets are treated with respect and gentleness, particularly during end-of-life care.

Can Streatham Hill Veterinary Surgery handle pets with special needs or complicated medical issues?

Customer experiences suggest that the clinic is well-equipped to manage pets with a range of temperaments and medical problems, tailoring their care approach to individual needs and achieving positive outcomes even in critical health situations.

Recent customer reviews and testimonials for Streatham Hill Veterinary Surgery

Streatham Hill Veterinary Surgery
Evelyn Mcmullan
5-Star
a month ago
Today I arrive with two cats one cat seriously ill with cancer and the second one for a check up unfortunately I left with one cat Levi blue jeans is now an angel cat and he will be missed the care that was taken at the Vets and the kindness of the staff put me at ease Although very sad I knew he was in good hands so highly recommend Amazing Vets in Streatham. Many thanks to all the staff for your kindness
Streatham Hill Veterinary Surgery
Tyrone Monie
5-Star
3 months ago
I have always been greeted with respect and have had excellent service from receptionists to the nurse and vet. My pet cat Lou Lou has been Ceres for, for the past 15 years by the team at Streatham Hill vets. I would not hesitate to recommend this surgery to anyone! My complete thanks for your continued care of my beautiful cat Lou Lou .
Streatham Hill Veterinary Surgery
Isabella Valenzuela
5-Star
2 months ago
fantastic! my dog lilo had to be hospitalised and they were amazing with her. super reassuring and giving me lots of treatment options. shes back home now & feeling much better. would def recommend and ive used their 24/7 emergency services plenty of times!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Streatham Hill Veterinary Surgery's customers had a positive experience.

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Streatham Hill Veterinary Surgery

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
628
reviews
Excellent
Good
Average
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About Streatham Hill Veterinary Surgery

Vets

Offering 24hr Vetcare to 8,000 pet owners in the local area. Trusted with the care of their beloved family member, because we have demonstrated time and again that their pet is at the heart of everything we do.We are a proudly independent veterinary surgery owned by caring experienced vets. Established for over 35 years, Streatham Hill is the main animal hospital site for a network of excellent surgeries across South London. We have multiple certificate holders in a range of specialities, providing you with the best veterinary care available in South London.Providing a full range of veterinary services 24 hours a day, seven days a week, 365 days a year to Streatham, Balham, Tooting, Clapham, Brixton, Norwood and Dulwich.

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