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Sticks N Sushi Reviews

Rated 4.5 based on 3188 Reviews

11 Henrietta St, London WC2E 8PY

Sushi Restaurants

Published on
January 28, 2024
Last updated
March 13, 2024

Reviews Summary

Sticks'n'Sushi Covent Garden has a mixed reputation based on recent customer reviews. While there are positive comments regarding the food and some instances of excellent service, recurring issues pertaining to service inefficiency and the overly crowded atmosphere somewhat mar the overall customer experience. Customers appreciate the quality and presentation of the sushi and seem satisfied with the value for money, especially when it comes to platters like 'Carpe Diem' that allow for a diverse dining experience. However, the restaurant’s ambiance is repeatedly described as too busy and loud, which detracts from the expected dining experience. The problems with service are noticeable, with several reviews highlighting long wait times for drinks, difficulty in attracting the attention of staff, and an inconsistency in service as the restaurant gets busier. The mentioned issues collectively affect the company’s reputation, hinting at a potential need for operational improvements, especially during peak hours.

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What Customers Are Saying About Sticks N Sushi?

Trustguide extracts key phrases from reviews about Sticks N Sushi and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Sticks N Sushi's customers had a positive experience.

Positive
Neutral
Negative

Sticks N Sushi Ratings

4

As of Based on 3188 revies as of Jan 28, 2024

Sticks N Sushi Score

As of Based on 3188 revies as of Jan 28, 2024

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Customer Reviews

As of Mar 13, 2024, 3188 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Sticks N Sushi's publicly available reviews View source

El. P. rated Sticks N Sushi 4 stars
2 days ago
We visited during the festive Christmas period. The place was packed and pretty loud. Tables are very close to each other and you can barely walk in between them. Food was actually not bad! We ordered a set menu with their selection of raw fish, some rolls, skewers and some nigiris. Service was pretty average to be honest. Most likely would visit again to give it another try.
Noa Adam rated Sticks N Sushi 4 stars
a month ago
I do not recommend this restaurant, as there are many other great quality options available at even better prices elsewhere. The food used to be much better before! I won’t be returning to Sticks and Sushi. The service is terrible. It took them 45 minutes to bring our drinks. We had to send back the food multiple times because we were thirsty and needed to have something to drink before eating.
Bruno Braes rated Sticks N Sushi 4 stars
a month ago
For my personal taste, way too crowded! Based on the pictures on their website, I was expecting a more intimate atmosphere, but unfortunately it was a very big and crowded (hence noisy) place. The fact it was very busy was also noticeable for the service. Entered at 19:15, finally got my drink at 19:50 after asking 3 times! The food was OK, although it looks way better than it tastes. Had better sushi at a more reasonable price. Dietary restrictions: After asking the waitress, our menu was adjusted because of dietary restrictions.

Frequently Asked Questions About Sticks N Sushi

Is Sticks'n'Sushi Covent Garden suitable for intimate dining?

Sticks'n'Sushi Covent Garden can get very crowded and noisy, so it may not be the best choice for an intimate dining experience. Customers should consider the time and day of their visit or specify their preference for a quieter table when booking.

How does the restaurant accommodate dietary restrictions?

The restaurant staff is knowledgeable about menu items and can accommodate dietary restrictions. They are flexible with dish swaps in set menus and are attentive towards allergy concerns, ensuring that guests can enjoy their meal safely.

Is the service at Sticks'n'Sushi Covent Garden efficient?

Service efficiency at Sticks'n'Sushi Covent Garden is inconsistent. Some customers report positive experiences with quick and knowledgeable service, especially for pre-theatre dinners. However, several reviews comment on long wait times for drinks and service, particularly when the restaurant is busy. It's advisable to prepare for potential delays during peak hours.

About Sticks N Sushi

Sushi Restaurants

Japanese restaurant based on a renowned Danish concept, offering sushi and grilled yakitori skewers.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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