Flower quality can vary. While some customers report receiving beautiful and vibrant arrangements that last well beyond delivery, other reviews note receiving wilted, old, or moldy flowers. Quality consistency might be an issue, so consider inquiring about freshness guarantees when ordering.
Customer feedback suggests that experiences with complaint resolution vary, with some customers feeling dissatisfied with the customer service response. It's advisable to discuss potential resolution policies with the company upfront and to document any orders and issues thoroughly.
While some customers are pleased with the timely and correct delivery of their flowers, others have reported delays or inaccuracies, including flowers left in unintended locations. Specifying delivery instructions clearly and confirming them with the staff may help mitigate such issues.
