Starbuck Upholstery appears to maintain a robust reputation for providing high-quality shutters and upholstery services, characterized by professionalism, expertise, and attentive customer service. The recurring themes in the customer reviews indicate a company that prioritizes meticulous workmanship, personalized service, and integrity in its operations. Customers consistently commend the quality of the installations, the transformative effect on their homes, and the attention to detail exhibited by the staff, especially Robert and Steven. Noticeable in the feedback is the company's willingness to offer practical advice without upselling, suggesting a customer-centric approach that values the suitability of their products over aggressive sales tactics. Moreover, the provision of thorough clean-up services post-installation and the ability to handle intricacies such as non-standard window shapes stand out as significant positive aspects of the customer experience.
Starbuck Upholstery is praised for its excellent service at multiple stages: initial measurements, providing a selection of products, and execution of smooth installations. The meticulousness of their work, particularly in dealing with the unique challenges of older homes with less uniform structures, is highlighted as a valuable trait. Customers also expressed satisfaction with the clear communication and honest advice provided by the staff, leading to trust and confidence in the services rendered. Several reviews indicate that their pricing is competitive, and the flexibility in payment options is appreciated. The positive impact on the aesthetics and functionality of the customers' homes is a consistently mentioned benefit, with shutters contributing to enhanced room appearance and thermal comfort.
There is a limited amount of critical feedback evident in the provided reviews, suggesting few commonly experienced negative aspects of service from Starbuck Upholstery. However, it can be speculated from a mention of honest communication about waiting times that, on occasion, customers might face delays before service can be rendered. Moreover, while the details are scant, the solitary mention of a need for repair service (even if it was provided free of charge and involved a fixture from several years prior) could indicate that, albeit rarely, there may be issues with the longevity or durability of the installed products.
Starbuck Upholstery offers flexible payment options, allowing customers to pay half the price upon order and the balance on completion, providing them time to manage their finances.
The company takes meticulous care in measuring and fitting shutters for non-standard window shapes, ensuring a precise and satisfactory installation for unique architectural features.
Yes, Starbuck Upholstery is noted for providing thorough clean-up services post-installation, treating customers' homes with great care.