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Starbuck Upholstery

Starbuck Upholstery Reviews Summary

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Upholstery | London

327 Brockley Rd, London SE4 2QZ

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Starbuck Upholstery?

As of Mar 13, 2024, 173 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Starbuck Upholstery's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 9, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Starbuck Upholstery's customers had a positive experience.

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Starbuck Upholstery's customer reviews analysis

Starbuck Upholstery appears to maintain a robust reputation for providing high-quality shutters and upholstery services, characterized by professionalism, expertise, and attentive customer service. The recurring themes in the customer reviews indicate a company that prioritizes meticulous workmanship, personalized service, and integrity in its operations. Customers consistently commend the quality of the installations, the transformative effect on their homes, and the attention to detail exhibited by the staff, especially Robert and Steven. Noticeable in the feedback is the company's willingness to offer practical advice without upselling, suggesting a customer-centric approach that values the suitability of their products over aggressive sales tactics. Moreover, the provision of thorough clean-up services post-installation and the ability to handle intricacies such as non-standard window shapes stand out as significant positive aspects of the customer experience.

Positive Feedback

Starbuck Upholstery is praised for its excellent service at multiple stages: initial measurements, providing a selection of products, and execution of smooth installations. The meticulousness of their work, particularly in dealing with the unique challenges of older homes with less uniform structures, is highlighted as a valuable trait. Customers also expressed satisfaction with the clear communication and honest advice provided by the staff, leading to trust and confidence in the services rendered. Several reviews indicate that their pricing is competitive, and the flexibility in payment options is appreciated. The positive impact on the aesthetics and functionality of the customers' homes is a consistently mentioned benefit, with shutters contributing to enhanced room appearance and thermal comfort.

Concerns and Threads

There is a limited amount of critical feedback evident in the provided reviews, suggesting few commonly experienced negative aspects of service from Starbuck Upholstery. However, it can be speculated from a mention of honest communication about waiting times that, on occasion, customers might face delays before service can be rendered. Moreover, while the details are scant, the solitary mention of a need for repair service (even if it was provided free of charge and involved a fixture from several years prior) could indicate that, albeit rarely, there may be issues with the longevity or durability of the installed products.

Frequently asked questions about Starbuck Upholstery

What payment options does Starbuck Upholstery offer?

Starbuck Upholstery offers flexible payment options, allowing customers to pay half the price upon order and the balance on completion, providing them time to manage their finances.

How does Starbuck Upholstery handle non-standard window shapes?

The company takes meticulous care in measuring and fitting shutters for non-standard window shapes, ensuring a precise and satisfactory installation for unique architectural features.

Can I expect clean-up services after installation?

Yes, Starbuck Upholstery is noted for providing thorough clean-up services post-installation, treating customers' homes with great care.

Recent customer reviews and testimonials for Starbuck Upholstery

Starbuck Upholstery
Carole Frank
5-Star
a year ago
I was please with the quality of the shutters. Speedy service with care and attention. I had the bottom windows done, planning to have top ones in the new year. The advancd was you could pay half the price on order and the balance on completion which gave me a few months to save . I would highly recommend Starbuck they are a local company and if theres any problems they have a shop in Brockley. They bought along their own hoover and cleaned all the dust.What I especially liked was that he took time to show me how to open and close the shutters with ease.
Starbuck Upholstery
David Cooney
5-Star
a year ago
You will not regret it! If you are looking to get blinds installed then look no further. Run by two brothers; Rob and Steve, who provide an excellent service from Order to Install. Made it easy for me to select my design, going though all the options clearly and making sure that I understood the pros and cons of the various opening options. You will have to wait for your new blinds to be made but if you are lucky like me, you can jump the queue for installation if you make yourself available and can have your rooms ready. Superb production of the blinds and cannot find a fault with the installation. They dont need much space to work, treated my house with great care and thoroughly cleaned up after. Will be having them back for my loft conversion once its built. One of the best home improvements I have done and now if I can only stop playing with them I might finish the rest of the house!
Starbuck Upholstery
Vikki O'Neill
5-Star
a year ago
Excellent service from the initial window measurements, shutter choices and smooth installation by Robert and Steven. We had 2 double bays and a single window done and it’s transformed the house. Absolutely love them!
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Overall Rating

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A+
A
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C
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Overall Rating
4.9
/5
173
reviews
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About Starbuck Upholstery

Upholstery

upholstery services and plantation shutter specialist

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