This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Square Tree House?
As of Jul 13, 2024, 49 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Square Tree House's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
true gentleman
very sympathetic owner
welcoming and kind
knowledgable and friendly
fantastic English breakfast
service was very good
very clean and well presented
absolute GEM
very accommodating
absolute star
a little out of the way
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Created by
Trustguide
Published on
July 13, 2024
Last updated
July 13, 2024
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As of Jul 13, 2024, 49 customers have reviewed this business and rated it 4.4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
The recent customer reviews for Square Tree House B&B paint a portrait of a charming and efficient establishment, with a strong emphasis on customer service and satisfaction. Consistently, reviewers praise the owner, John, for being accommodating and attentive, underlining his efforts to ensure guests have a smooth experience, from proactive communication to offering travel advice and maps. Guests have reported spacious and well-equipped rooms with an emphasis on comfort, cleanliness, and additional amenities like bathrobes, slippers, and face cleansers. The B&B appears to be appreciated for its continental breakfast, served with fine crockery, and is noted for its quality and variety. While the B&B's location is described as slightly removed from the city center, it provides easy accessibility to local attractions and public transport, contributing positively to its overall reputation. However, accessibility might be an issue for some due to the presence of stairs.
Positive Feedback
Regarding positive feedback, customer experiences at Square Tree House B&B frequently highlight the spaciousness and comfort of the rooms, with special mentions to the large beds and views over the garden or park. Cleanliness and the offering of additional amenities such as gowns and slippers contribute to the guests' positive perception. The owner's enthusiasm and local knowledge frequently enrich the customer experience, offering a personal touch through his interaction and customized maps. The continental breakfast receives high marks for both presentation and selection. Location-wise, the accessibility of restaurants and attractions via a short walk or bus ride is seen as convenient. Ease of parking on the street is another beneficial point noted by past guests.
Concerns and Threads
On the downside, several reviews indicate potential drawbacks that future guests might consider. While the overall feedback is overwhelmingly positive, some guests pinpoint the lack of hot breakfast options and the presence of stairs, which may not be suitable for those requiring accessible accommodations. The B&B's location, while accessible, is noted to be a bit removed from the city center, entailing a 20-minute walk or a short bus journey, which could be a minor inconvenience for some travelers. However, these negative points are relatively few and are often offset by the guests' overall satisfaction and the host's willingness to make accommodations, such as offering a room on a lower floor to guests with accessibility concerns.
Frequently asked questions about Square Tree House
Is Square Tree House B&B suitable for guests with mobility issues?
Square Tree House B&B has stairs, which may not be suitable for guests with mobility issues. It is advisable for guests to inform the host prior to arrival if they require a room with easier access.
How far is the city center from Square Tree House B&B, and is it walkable?
The city center is approximately a 20-minute walk from the B&B. Alternatively, there's a bus stop conveniently located outside the B&B for a short ride to the center.
Yes, guests can park on the street outside the B&B for free, although the availability of parking spaces can vary.
Recent customer reviews and testimonials for Square Tree House
jacqueline may
4-Star
2 months ago
Booked direct with John at Square Tree House. He rang as we were leaving to wish us a good journey. Allowed my friend & I in early to get changed for a wedding. Booked our taxi for us & even escorted us into it,true gentleman!! Wife/assistant were making up the rooms. Large house. Had room 3,really big/spacious with drink facilities. Overlooking back garden. Continental breakfast in morning with beautiful crockery/cutlery. Can't fault the service!! Blue door,look for the lights on the bush as no signage,plus bus stop right outside. No issues re parking on street.
Rooms: Really big/spacious ensuite in room 3 (93) Bathrobes,large double/single comfy beds with 2 seater settee,chest of drawers,small wardrobe and drink facilities.
Nearby activities: John provides good advice and maps for the area and all Liverpools history.
Walkability: Think a 20 minute or so walk to city but bus stop is right outside.
Food & drinks: Continental breakfast selection with drinks also drink facilities in room. Didn't see bar on site.
Noteworthy details: True gentleman who provides all answers you may need. Book direct as its cheaper. Yes we would go again!!
Wiebke C.
4-Star
11 months ago
We had a very spacious room with nice touches and comfortable beds. The bathroom was also extremely well equipped. John is the very sympathetic owner, who managed the wonderful breakfast and gave us lots of advice for exploring Liverpool. The location of the B&B is great. It’s right across from a nice park, not too far from some inviting restaurants and several buses take you to the city center in no time.
Melissa King
4-Star
a year ago
Stayed at Square Tree House B&B with some friends and had a lovely trip! John and Fan take great pride in this property and it shows! They were so welcoming and kind. The rooms were clean and bright. We loved the added touch of gowns, slippers, and face cleansers! We were in walking distance of local restaurants which was perfect! Thank you for a lovely stay!
Safety: Felt safe and had no issues with parking
Walkability: Close to the park and great restaurants!
Food & drinks: Breakfast was included!
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
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