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As of Jul 13, 2024, 80 customers have reviewed this business and rated it 3.1 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Park House B&B's customer reviews analysis

The reputation of Park House Bed & Breakfast reflects a mixed experience among its guests. The reviews exhibit a dichotomy where numerous customers express satisfaction with the affordability, cleanliness, and friendliness of the staff, suggesting that the establishment meets, and occasionally exceeds, expectations for a budget accommodation. Conversely, there are notable concerns raised repeatedly regarding safety issues, especially for guests with disabilities, and misleading information about the provided services. A significant number of guests mention the absence of breakfast service, despite it being advertised as a bed and breakfast. Moreover, repeated mentions of unsatisfactory experiences due to poor maintenance, inappropriate behavior from the proprietor, and discrepancies between the advertised vs. actual rooms contribute negatively to the company's reputation.

Positive Feedback

Many guests have praised Park House Bed & Breakfast for offering a simple, cost-effective lodging option. Positive remarks often highlight the establishment's cleanliness, comfortable beds, and the helpfulness of the staff, which is particularly noted for the caretaker's friendliness and valuable local tips. Guests have also mentioned the convenience of its location with easy access to nearby eateries and public transportation. Additionally, other commendable features include the secure parking facility and the provision of amenities such as clean towels and decent showers. For budget-conscious travelers, the B&B seems to deliver an experience that aligns with the price point, particularly when expectations are set accordingly.

Concerns and Threads

Park House Bed & Breakfast has elicited numerous criticisms that raise concerns, primarily focusing on the alleged safety hazards such as steep, unlit steps without handrails, rendering the premises challenging for guests with disabilities. Compounding these worries are complaints about misleading advertising; the establishment is criticized for lacking breakfast service despite its portrayal as a bed and breakfast. Guests have also expressed dissatisfaction with room quality, citing odor issues, outdated decor, and discrepancies with online images that suggest a misrepresentation of the accommodation. Furthermore, there are accounts of unpleasant interactions with the owner and staff, encompassing unprofessional conduct and communication barriers, which adversely affect the overall experience.

Frequently asked questions about Park House B&B

Is Park House Bed & Breakfast suitable for guests with disabilities?

Based on customer reviews, there are safety concerns related to accessibility for guests with disabilities, including steep steps without handrails and poor lighting. Prospective guests should consider these factors or contact the establishment directly for more detailed information.

Does Park House Bed & Breakfast provide breakfast as part of the stay?

Several reviews indicate that despite the name, breakfast is not currently being served at the establishment. It is advised to verify directly with Park House Bed & Breakfast regarding the availability of breakfast services during your intended stay.

Are the rooms at Park House Bed & Breakfast reflective of the images shown on the website?

Some guests have raised concerns about the rooms not matching the presentation on the website. It may be beneficial to request current photos or inquire about the specific room details before booking.

Recent customer reviews and testimonials for Park House B&B

David Gsunt

1-Star

a month ago

Couldn't stay there because it was unsafe. Steep steps, lack of handrails and poor lighting. Difficult if not impossible for a disabled person. Sadly didn't even get to the room. To call themselves a bed and breakfast. They don't even do breakfast. Would rather go camping. Safety: Lack of handrails. Steps too steep. Steps along corridor when you didn't expect them. I honestly couldn't stay because of safety concerns. I didn't want to break my neck.

Sallas A

1-Star

2 months ago

Simple, nice and affordable place. Except for 24hr, he didn't put on the heater during my time of stay.

Francisco Javier Llull

1-Star

11 months ago

Dont listen to the bad review by Sammijo Sisson. I stayed in the room below him last year. He was min. 300lb and was jumping on the bed all night. Bed breaking not hotel's fault. It's especially annoying when you can't sleep. But stay was exceptional other than that.

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Park House B&B Reviews Summary

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What do customers say about Park House B&B?

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Featured review

Park House B&B's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Park House B&B

Is Park House Bed & Breakfast suitable for guests with disabilities?

Does Park House Bed & Breakfast provide breakfast as part of the stay?

Are the rooms at Park House Bed & Breakfast reflective of the images shown on the website?

Recent customer reviews and testimonials for Park House B&B

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Overall Rating

About Park House B&B