Scott's has garnered mixed reviews reflecting various aspects of the dining experience, with the quality of the food earning considerable praise, though specific dishes receive mixed responses. Seafood dishes in particular, such as tempura prawns, mixed oysters, and lobster, are highlighted as delicious, fresh, and well-prepared, suggesting a solid reputation for seafood cuisine. The ambiance of Scott's is often described as elegant, lively, and cozy, particularly noted for its 'cozy winter terrace', which contributes to the overall customer experience. However, there are discrepancies in service; while some customers report excellent service with staff providing good suggestions, being very nice and attentive, others have encountered slow service and a lack of assistance, especially during busy periods. The set up of service areas leading to disturbance and the issue with the staff cloak room service are points of contention, detracting from the otherwise positive feedback of the attentive and knowledgeable staff.
Scott's has been acclaimed for its seafood quality, which appears to be a consistent strength. Dishes such as the octopus carpaccio, lobster thermidor, Dover Sole with butter, and fried oysters have been referenced as culinary highlights. Moreover, the restaurant's ambiance further enhances the dining experience, with customers appreciating the elegant and lively atmosphere, complemented by a warm, cozy setting—making it an ideal location for special occasions or relaxed meals. Positive engagements with staff members, including personal mentions of individuals like Leonardo and Matthew, alongside commendation for excellent service, friendly attitudes, and attentiveness, contribute to the restaurant's lauded service reputation.
While there are many positive aspects to Scott's, some customers have reported less favorable experiences principally regarding certain aspects of service and individual menu items. Some customers found the spicy salmon tartare and Paris-Brest dessert to be average and lacking in flavor. Additionally, service gaps were noted—a few patrons experienced slow service, with difficulty attracting the attention of staff, and there was an instance where customers felt rushed due to restaurant policies on busy days. Another concern raised was the constant disturbance caused by waitstaff movement throughout the restaurant, which impacted the dining comfort. Lastly, a customer reported indifference from the cloak room staff when assistance was needed, suggesting inconsistencies in service attentiveness.
Popular seafood dishes at Scott's include tempura prawns, mixed oysters, octopus carpaccio, lobster thermidor, Dover Sole with butter, and fried oysters which have all received praise for their taste and quality.
While Scott's ambiance is noted to be elegant and cozy, some customers have mentioned that the layout of the restaurant leads to some disturbance from staff movement during service, which may affect the tranquility of the dining experience.
During busy times, there may be potential delays in service, and customers have reported feeling rushed. It is recommended to book ahead and communicate any time constraints to staff to ensure a smooth dining experience.
Huge selection of market-fresh fish, seafood and caviar plus an elegant oyster and champagne bar.
