Saints Hairdressing appears to maintain overall a positive reputation, with many customers praising the quality of the service provided. Customers often cite the professional advice, skillful execution of services, and the friendly atmosphere of the salon. The staff members, notably Holly and Erin, are frequently mentioned for their friendly demeanor and expertise in hair styling and coloring. However, there is at least one account of dissatisfaction, pointing to an incident of a style change that did not meet the customer’s expectation, resulting in an uneven and unsatisfactory cut. Such a negative experience highlights the variability that can occur within personal service industries, where customer satisfaction may heavily depend on individual stylist-client interactions.
The positive feedback for Saints Hairdressing centers around the expertise of the staff, the quality of the hair services provided, and the overall customer experience. Customers repeatedly compliment specific stylists for their friendliness, notably praising Erin and Holly for their professional skills and welcoming nature. The salon seems to provide thorough consultations and advice, which instills confidence in clients during color changes and style alterations. The value placed on customer enjoyment is evident with mentions of pleasant conversation, complimentary beverages, and a relaxing ambiance. The ability to easily book appointments and the salon’s considerate response to unavoidable lateness are additional positive aspects mentioned by clients.
The negatives, while limited within the given reviews, are noteworthy for potential clients. The main issues pertain to a singular customer's experience of receiving a subpar haircut that did not align with their expectations, resulting in additional cost and dissatisfaction. This instance suggests that there may be occasional inconsistencies in service quality. Reports of the salon being overpriced when the service did not meet expectations hints at a potential mismatch between price and value for some customers. The negative impact of such experiences can affect the salon's reputation if not properly addressed and rectified.
Based on the reviews, Saints Hairdressing has received strong compliments for their hair coloring services, with customers expressing satisfaction with the advice, guidance, and final outcomes of their color treatments.
The availability of last-minute appointments depends on current bookings, but customers have reported successfully booking appointments on short notice. It’s advisable to contact the salon directly for up-to-date availability.
Customers have noted that the salon is understanding of late arrivals due to unforeseen circumstances, like delayed transportation. Nevertheless, patrons should aim to arrive on time to respect the schedule and ensure the full service can be rendered.
Hairdressing and balayage specialist in South Liverpool. Davines and Wella experts.
