This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Renegade Hair Studio?
As of Apr 05, 2024, 388 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Renegade Hair Studio's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
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Published on
April 5, 2024
Last updated
April 5, 2024
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As of Apr 05, 2024, 388 customers have reviewed this business and rated it 4.4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
Renegade Hair Studio has a mix of feedback from customers, indicating variances in their experiences. Positive reviews praise the expertise, notably with professionals like Alistair and Nicky mentioned for their specialization in curly hair and transformative hair care solutions, resulting in customer loyalty and strong recommendations. Customers have revealed satisfaction with attentive service, skillful haircuts, and color treatments, supported by stylists' abilities to work with unique hair types and preferences. However, there are several instances where expectations were not met. Some reviews cite dissatisfaction with the final results of hair coloring, particularly mentioning issues with tone, smudging, and durability of the style. Communication challenges are evident, with one client expressing discomfort with the consultation process and another reporting cancellation without notice. Additionally, pricing discrepancies have marred the reputation, with concerns over the accuracy and transparency of costs, influencing the perceived value of services rendered.
Positive Feedback
Customers highlight several key positive aspects of Renegade Hair Studio. Hairstylists like Alistair and Nick are repeatedly commended for their attention to detail, expertise in curl care, and transforming hair makeovers. Clients have reported satisfaction with the friendly and welcoming atmosphere of the salon, reinforcing a sense of strong community within the establishment. The skills of hairdressers have been well-received, with proficiency in handling unique hair types and specific client requests. Hairstyling, hair coloring, and the use of modern haircut techniques are among the praised services, occasionally leading to significant customer loyalty and repeat visits. Experiences involving thorough consultations and stylist dedication to deliver desired outcomes despite time constraints have contributed positively to the studio's overall reputation.
Concerns and Threads
A number of negative experiences shed light on areas for potential improvement at Renegade Hair Studio. Key issues include dissatisfaction with hair color outcomes, where desired tones and color longevity did not meet some customers' expectations. A particularly troubling theme is miscommunication regarding appointments and pricing, resulting in an impression of disorganization and a lack of transparency. Customers have recounted experiences of poor management in scheduling and appointment handling, exemplified by an incident of a stylist's unannounced absence due to personal obligations. Furthermore, instances of what were perceived as rushed services and pricing discrepancies, especially with promised discounts, have led to customer frustration and a questioning of the value of the services offered by the salon.
Frequently asked questions about Renegade Hair Studio
Does Renegade Hair Studio offer specialized services for curly hair?
Yes, according to customer feedback, Renegade Hair Studio has stylists specialized in curly hair who offer tailored cuts and advice on maintaining curls.
Can I expect consistent pricing for hair services at Renegade Hair Studio?
It is advised to confirm pricing before services are rendered, as some reviews have noted discrepancies and changes in price at the time of payment. Make sure to get a confirmed quote to avoid any miscommunication.
What should I do if I have a unique hair type or specific hair service request?
It is recommended to book a consultation with an experienced stylist who can cater to unique hair types and service requests. If possible, bring pictures or a clear description of the desired outcome to ensure clear communication.
Recent customer reviews and testimonials for Renegade Hair Studio
Grace Needham
5-Star
a month ago
Alistair was great - he listened to what I wanted/needed and delivered!! He taught me how to get my curls back! He gave me a cut specifically for curly hair and it’s great. Would definitely recommend for anyone curly!!
Lizz Sweeney
5-Star
a year ago
I had a lovely time at the salon everyone was very welcoming and chatty. I was happy with my hair initially but it wasn't completely what I asked for in terms of the tone of purple and root smudge. I wasn't sure at the time if I was being too picky but after going to a different salon I realised it wasn't worth the £250 that I paid (with student discount) - important to note my hair started off blonde and I had a cut so it was a full transformation. The root smudge was quite far from my scalp (I did mention this at the time) and was basically in a line not a smudge. I couldn't really notice it at first as the purple dye covered my dark hair a bit but after a couple of washes I noticed it but wasn't sure if that was how it was supposed to look. The 3rd picture is 6 weeks after the appointment (there is regrowth but my point is about the smudge and how it should have grown out nicely so I didn't have to get the roots done every 6 weeks as that was the whole point of it!). It looks like it been growing out for months not 6 weeks! Also the colour turned out pinky purple not cool toned purple like I asked for very specifically. As you can see in the first image my hair did look lovely but just wasn't worth the price for me for the above reasons so I wouldn't go back. Service: Hair coloring
May Salamah
5-Star
a month ago
Nick is brilliant and amazing! When you sit in that chair be ready to have your life turned around. He knows his stuff and makes you feel so safe! Would go anywhere he goes !
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
At Renegade Hair Studio, we pride ourselves on being a contemporary, high-end hair salon catering to both women and men based in Leeds City Centre. We offer an extensive range of services, encompassing everything from basic haircuts to more intricate procedures like balayage, artistic colouring, and extensions. Our team is composed of Director-level stylists and Senior Stylists, all seasoned professionals in the industry. This guarantees that every client who walks through our doors receives the superior service they deserve. Book an appointment today!
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