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Racam Security & Communications

Racam Security & Communications Reviews Summary

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Security Systems | Glasgow

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Hillington park, Edison St, Glasgow G52 4JW

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Racam Security & Communications?

As of Mar 13, 2024, 26 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Racam Security & Communications's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 24, 2024
Last updated
March 13, 2024

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Racam Security & Communications's customer reviews analysis

RACAM Security & Communications appears to hold a commendable position in the market based on customer reviews, which showcase their consistently high-quality service across various security and communication needs. The company is frequently praised for its professionalism, thoroughness, and expertise, particularly in the areas of CCTV installation, alarm systems, and access control. Customers consistently note the attentiveness and helpful nature of the staff—from the sales team to the engineers—who are repeatedly described as diligent and knowledgeable. The ability to provide timely service responsive to customers' specific time constraints is a recurrent theme. Additionally, the company is recognized for its cost-effectiveness and lauded for leaving client premises tidy post-installation. The overall impression is of a customer-centric organization that prioritizes professional service and customer satisfaction. There is a distinct trend of repeat clientele and willingness among customers to recommend RACAM to others, signaling solid trust in the company's services.

Positive Feedback

The positive aspects of customer feedback for RACAM Security & Communications are numerous and consistently touch on several key areas of their service. The expertise and professionalism of the staff are major highlights; customers describe their experiences with RACAM's representatives—from Andrea to the installation engineers—as knowledgeable, professional, and friendly. The company's ability to work to urgent timescales and the punctuality of its engineers contribute to customer satisfaction. The detailed and clear explanations provided by staff, especially regarding monitoring systems, contribute greatly to the sense of security felt by clients. RACAM’s service is depicted as cost-effective and efficient, with clients finding value not only in the pricing but also in the quality of the workmanship. Their comprehensive service is also praised, often addressing a spectrum of needs from installation to aftercare. Customers note that their homes and businesses are left clean after the work, indicating respect and care for the client’s property. The recurrent theme of recommendations and willingness to use RACAM’s services again points to a strong positive consensus about the company.

Concerns and Threads

The customer reviews provided do not explicitly contain negative feedback about RACAM Security & Communications. The absence of critical reviews suggests that customers are generally satisfied with the services provided. However, the lack of dissenting voices in the reviews might not fully encapsulate all client experiences. Hence, potential clients should consider seeking more diverse sources of feedback and perform due diligence to capture a complete picture of potential shortcomings.

Frequently asked questions about Racam Security & Communications

What kinds of services does RACAM Security & Communications offer?

RACAM offers a range of security and communications services including CCTV installation, alarm systems, door access systems, security alarm provision, alarm monitoring services, and guidance and maintenance on existing security systems.

Are RACAM's services time-efficient and responsive to urgent needs?

Yes, RACAM is noted for their commitment to working within clients' time constraints and is often cited for their ability to provide timely and responsive service.

Is RACAM considered cost-effective provided the services they offer?

Based on customer testimonials, RACAM is considered to provide cost-effective solutions for security and communication needs. Clients have mentioned that the company's services offer good value and can lead to cost savings.

Recent customer reviews and testimonials for Racam Security & Communications

Racam Security & Communications
Bill Muir
5-Star
6 months ago
First class company providing a 1st class service. They will cover call aspects of your security to give you total peace of mind. Give Andrea a call and she will put your mind at ease from the outset. I would totally recommend this company to all businesses and homes looking for the correct level of security.
Racam Security & Communications
George Monaghan
5-Star
8 months ago
Delighted to give Racam a 5 star review after all the work carried out at the home address in Wishaw. Cctv installation work was excellent and the monitoring system was fully explained to me. Highly recommended for all your security needs. Just first class.
Racam Security & Communications
Arthur Beverly
5-Star
6 months ago
Hi. I’ve known Andrea for just under a year and in that time I’ve found her to diligent, hardworking and extremely knowledgeable about her work. Don’t be shy about contacting her. She’ll be delighted to help you as much as she can.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Racam Security & Communications's customers had a positive experience.

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Racam Security & Communications

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
26
reviews
Excellent
Good
Average
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Poor
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About Racam Security & Communications

Security Systems

At RACAM, we specialise in providing cutting-edge commercial security systems, business alarm systems, and intruder alarm systems to safeguard your enterprise.Our services extend to CCTV installation and access control installation, usingthe latest technology to keep a vigilant eye on your premises and restrict unauthorised access.RACAM also offers a range of fire protection services, including commercial fire alarm systems, wireless fire alarm systems for commercial use, installation, fire risk assessment and maintenance. We're committed to keeping your business safe from fire risks.We're dedicated to keeping Glasgow and Central Scotland's businesses' security and peace of mind.

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