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As of Mar 21, 2024, 506 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Allied Home Security's customer reviews analysis

Analysis of the latest reviews for Allied Home Security & Alarm Monitoring Houston reveals an overwhelmingly positive customer experience highlighted by impeccable service delivery and technical competence. Customers express significant satisfaction with the thoroughness, professionalism, and knowledge of the representatives, technicians, and installers, specifically noting individuals like David, Zeke, Eric, and Jesse by name for their exceptional work. Several reviewers emphasize the company's cost-effectiveness, with one customer framing Allied's bid as substantially more affordable compared to competitors. The installation process is frequently cited as clean and efficient, and customers appreciate the extra time staff spends on training them in system use. Additionally, the team's willingness to engage outside of traditional working hours and the meticulous attention to detail, such as proactive issue resolution and system optimization, are recurring positive themes that favorably impact the company's reputation.

Positive Feedback

Among the positive aspects gleaned from customer reviews, several critical factors stand out. First, Allied Home Security's personnel are praised for exceptional customer service, especially their dedication and willingness to assist after office hours, as exemplified by David. The installation specialists, including Zeke, Eric, and Jesse, receive applause for their neat work and comprehensive customer training post-installation. Another major positive trait is the company's value proposition, offering high-quality service at significantly lower prices than competitors, highlighted by the company's bid being $3500 cheaper than others received by a customer. The technical proficiency of Allied's technicians, notably David Fleck and Josh, is also a key highlight as they exhibit knowledge in addressing various system issues and optimizing functionality, thereby enhancing user experience and system reliability.

Concerns and Threads

Despite the predominantly high praise, there is a noteworthy absence of explicitly negative feedback in the provided reviews, which may indicate a strong customer satisfaction rate or a possible selection bias in the review data. However, a full assessment of Allied Home Security's service quality would require a larger, more diverse sample of customer experiences to identify any patterns of dissent or areas for improvement. Prospective customers might benefit from access to more comprehensive feedback encompassing criticisms and shortcomings that could be present but are not reflected in the selected reviews.

Frequently asked questions about Allied Home Security

How competitive are Allied Home Security's prices compared to other companies?

According to customer reviews, Allied Home Security offers very competitive pricing, with one customer reporting a quote around $3500 less than other competitors. This suggests that they may offer more affordable solutions for home security and alarm monitoring.

Can I expect clean and professional installation from Allied Home Security?

Customer experiences strongly suggest that installations are clean and professionally handled. Installers like Zeke, Eric, and Jesse have been specifically praised for their neat work and the care taken to walk customers through the functioning of the systems.

Are Allied Home Security technicians knowledgeable and able to resolve issues quickly?

Yes, reviews indicate that technicians from Allied Home Security, including individuals like David Fleck and David Voncannon, are highly knowledgeable and efficient in resolving issues, configuring systems, and improving user experience.

Recent customer reviews and testimonials for Allied Home Security

Kevin Pishkar

5-Star

5 months ago

Completely, utterly impressed. From the start of my interaction with Allied, David was fantastic in setting up my account. He even talked to me after he left the office! When it came to install of cameras and alarm system, Zeke and Eric were top notch! Installation was clean, they even stayed to train us and make sure we were comfortable. And to top that all off, their bid was honestly about 3500$ cheaper than the other quotes I got. If you are reading this looking for a security partner, stop searching and do yourself a favor. Make a call to Allied! Thank you so much!

JH J

5-Star

a month ago

Jesse R did an excellent job. Was care with the house, completed the work carefully and in good time. Explained using the system very well. We were very happy with the experience.

Frances Palacios

5-Star

6 months ago

David Fleck our technician today was awesome! Very knowledgeable about the systems and how they work, w his expertise was able to solve our issue w door bell and chime. He even noticed that our door lock was not connected and configured to our phone, so he fixed the issue and now we can unlock our front door w the phone, something we couldn’t do before. He went beyond the call of duty and we truly appreciate his hard work ! He also provided a brief review of how to use the Brinks more efficiently on our phone

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Allied Home Security Reviews Summary

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Featured review

Allied Home Security's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Allied Home Security

How competitive are Allied Home Security's prices compared to other companies?

Can I expect clean and professional installation from Allied Home Security?

Are Allied Home Security technicians knowledgeable and able to resolve issues quickly?

Recent customer reviews and testimonials for Allied Home Security

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