PureGreen Carpet & Upholstery Cleaning maintains a strong reputation, underpinned by consistent praise for their professional service and results. The reviews centralize on several topline attributes; professional and courteous staff, high-quality cleaning outcomes, and effective handling of challenging tasks such as pet stains, odors, and long-standing dirt on various types of upholstery and carpets. Notably, Greg and Chris are frequently mentioned for their exemplary service, indicating their individual contributions to the company's positive image. While pricing is touched upon, it is typically referenced in the context of value, suggesting customers find the cost justifiable relative to the quality of service received. The absence of overtly negative feedback within these reviews suggests that customer experiences are predominantly positive, with no recurrent issues that would indicate systemic problems within the company's operations.
The positive feedback for PureGreen Carpet & Upholstery Cleaning points to several critical success factors. First, the professionalism and punctuality of staff, specifically cited names such as Greg, Chris, Tim, Derek, and Luis, is a recurring affirmation of the company's commitment to customer service. Secondly, customers express satisfaction with the quality of cleaning, noting the marked improvement in the appearance of their carpets and upholstery post service. A notable mention of ecological aspect, 'clean' products suggest an appreciation for environmentally-friendly practices. Additionally, efficient service and effective communication contribute to a seamless experience, fostering customer loyalty and the likelihood of repeat business.
The reviews provided do not explicitly mention negative elements of the customer experience with PureGreen Carpet & Upholstery Cleaning. While one customer references higher costs, specifically, they note this within the context of the service area (NYC) and immediately affirm the value for money in terms of quality received. This indicates that while price sensitivity may be a consideration for some potential customers, it does not appear to significantly impact overall customer satisfaction. However, the absence of detailed criticism does not deny the possibility of improvements or challenges within the company, but rather, such specifics are not represented in the reviews sampled.
Based on the reviews, PureGreen specializes in carpet and upholstery cleaning, including the removal of pet stains and odors, and is capable of handling delicate materials like silk rugs.
Yes, customer reviews frequently highlight the punctuality, professionalism, and courteous nature of PureGreen staff, alongside effective communication such as advanced call notices before arrival.
While pricing is mentioned in reviews, customers often express satisfaction with the value for money, noting the high standard of cleaning provided even if the prices may seem slightly higher, particularly in areas like NYC.
PureGreen Carpet cleaning is New York City's first and leading Green Labeled carpet, rug and upholstery cleaning service. We pride ourselves on our work and our reputation shows just that. We specialize in handling all cleaning related jobs. Our services include: Carpet cleaning, Upholstery Cleaning, Oriental / Persian Rug Cleaning, Draper Cleaning, Commercial Carpet Cleaning and so much more. We treat your home as if it were ours! Try us today and we promise you will never have to search for another cleaning company again! We proudly serve Brooklyn, The Bronx, Manhattan, Staten Island, Queens, Bowling Green and more.
