Kiwi Services offers a year-long warranty which allows customers to have their carpets re-cleaned at a discounted rate throughout the year. This service is aimed at providing continuous care for the carpets and represents a cost-effective solution for maintaining cleanliness. Customers have found this warranty to be a significant value-add and an assurance of continued support.
While Kiwi Services offers stain removal services, the effectiveness may vary based on the nature of the stains. Some customers have reported being skeptical about the assuredness of stain removal, with technicians suggesting that results may not always meet expectations. It is recommended to discuss specific concerns with the technician before agreeing to the service.
Customers have been advised that carpets typically take about an hour to dry after cleaning. However, experiences vary, and some customers have noted longer drying times. To expedite drying, it is suggested to use fans or other air-moving equipment. It may be beneficial to clarify expectations regarding drying times when scheduling the service.
