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Stanley Steemer Atlanta
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Stanley Steemer Atlanta Reviews Summary

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Carpet Cleaning Services | Atlanta, GA

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3730 Honeysuckle Ln, Atlanta, GA 30340, United States

Trustguide Rating

TrustScore®
A+
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Stanley Steemer Atlanta?

As of Apr 06, 2024, 7850 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Stanley Steemer Atlanta's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 6, 2024
Last updated
April 6, 2024

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Stanley Steemer Atlanta's customer reviews analysis

Stanley Steemer has garnered largely positive feedback, indicating a strong company reputation backed by a series of satisfied customer experiences. Recurrent themes in customer testimonials suggest a high level of professionalism, exceptional customer service, and effective cleaning results. Technicians are consistently praised for their friendliness, attention to detail, and willingness to exceed expectations. One standout aspect highlighted across several reviews is the technicians' ability to handle tough stains and bring life back to various items like carpets, sofas, and upholstered furniture. Although the majority of responses commend the company for its price point and value proposition, as well as its adaptability and efficiency in cleaning, there is a mention of a subpar result with a white leather sofa, indicating that the experience may vary depending on the cleaning task at hand.

Positive Feedback

The customer feedback for Stanley Steemer indicates a number of key strengths within the organization: customer service and effective cleaning being foremost among them. Technicians receive high praise for their friendliness, professionalism, and diligence, often going above and beyond to ensure customer satisfaction. Many customers express gratitude for the care taken in moving heavy items and the exceptional attention paid to high-traffic areas and tough stains. Several comments also underscore the speed and teamwork of the technicians, who are noted for being both quick and thorough in their service. Furthermore, the pricing of the services is often mentioned as reasonable, suggesting that customers feel they are receiving good value for the services provided.

Concerns and Threads

While reviews are predominantly positive, there have been isolated instances of dissatisfaction mentioned. One particular area of concern pertains to the cleaning of white leather sofas, where the desired outcome was not achieved. This suggests that while Stanley Steemer's service is generally well-regarded, there may be limitations or variability in cleaning results with certain materials or types of damage. This isolated feedback serves as a valuable point for potential improvement in service consistency or setting customer expectations for specific cleaning tasks.

Frequently asked questions about Stanley Steemer Atlanta

Are Stanley Steemer technicians able to move heavy furniture during a cleaning appointment?

Yes, according to customer reviews, Stanley Steemer technicians are willing to move heavy items in order to provide a thorough cleaning service. However, it's always best to discuss specific needs or limitations prior to the appointment for clear communication.

Can Stanley Steemer effectively remove old and difficult stains from my carpet?

Customers have reported that Stanley Steemer technicians successfully removed old and visibly tough stains, even bringing life back to lighter colored carpets and upholstery. The company appears to be well-equipped to handle challenging cleaning tasks.

Is Stanley Steemer suitable for cleaning white leather sofas?

While many customers report positive cleaning outcomes on a variety of items, there has been at least one instance of a customer reporting that a white leather sofa did not come as clean as desired. It may vary by case, and consulting with a technician about the expected results for specific materials beforehand may be advisable.

Recent customer reviews and testimonials for Stanley Steemer Atlanta

Stanley Steemer Atlanta
Ily Salazar
5-Star
a month ago
They were very friendly, listen to what we said, they took their time, they helped me move the heavy stuff, reasonably priced. We would never call anyone else, we used another company a couple of years ago and the carpet does not even looks like it does today. Thank You so much we appreciate very much. We will be calling for our two bedrooms upstairs and the landing to be cleaned real soon. You guys are AWESOME…..
Stanley Steemer Atlanta
Jessie Reeves
5-Star
a day ago
They were absolutely amazing and so sweet and professional!! I’ve recently had two surgeries and maintaining three dogs and a toddler have been difficult 🤣🤣 my carpets have been stressing me out bc of my granddaughter!!! Thank you all at Stanley Steemer!!! Yall saved my anxiety from killing me🤣❤️💯💯💯💯
Stanley Steemer Atlanta
Vick Jernigan
5-Star
a month ago
Basil was absolutely awesome!! From the time he got here till the time he left. He ask me what we were wanting done. He wanted to make sure he understood what was expected. He made us feel like we were important, he appreciated our business and most of all he wanted us to be satisfied!! Basil with Stanley Steemer went way above our expectations. Basil provided us with the best customer service we've experienced in 10 years. Honestly!! Stanley Steemer Thank You Basil. Rating 💯 %
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Stanley Steemer Atlanta's customers had a positive experience.

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Stanley Steemer Atlanta

Overall Rating

TrustScore®
A+
A
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C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
7850
reviews
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About Stanley Steemer Atlanta

Carpet Cleaning Services
Stanley Steemer proudly provides professional cleaning services in Atlanta, GA and surrounding communities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!
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