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Prolux Cleaning - Kensington

Prolux Cleaning - Kensington Reviews Summary

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Carpet Cleaning Services | London

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180 Cromwell Rd, London SW5 0SU

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Prolux Cleaning - Kensington?

As of Mar 13, 2024, 80 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Prolux Cleaning - Kensington's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Prolux Cleaning - Kensington's customer reviews analysis

An analysis of the latest reviews for Sherborne Court reveals a mixed overall company reputation, with particular emphasis on its location and customer experience. Many customers appreciate Sherborne Court's convenient location, often mentioning its proximity to local attractions and public transportation. The safety and cleanliness of the apartments also garner positive feedback. Notable mentions of well-communicated hosts and additional amenities suggest a concerted effort towards guest satisfaction. However, the customer experience seems to be marred by significant noise disturbances for some guests, particularly in units facing the main road. Issues with outdated kitchens and bathrooms and inconsistent service and communication further detract from the experience. These factors indicate a disparity in the quality of stay based upon the specific apartment and highlight the importance of maintaining consistency in amenities and service across all units.

Positive Feedback

Positive aspects gleaned from the reviews of Sherborne Court are primarily centered around its desirable location and the secure, well-maintained environment it provides. Guests have expressed their satisfaction with the ease of access to the heart of the city, the convenience of a car park, and the close proximity to various amenities such as supermarkets and health facilities. The accommodation's overall cleanliness and ambiance are also points of praise. Several tenants noted the positive interactions with hosts, who are commended for their communication skills and the addition of 'extra bits' that enhance the comfort of the stay. Moreover, for residents not facing the main road, the experience has been described as 'great and quiet', suggesting that Sherborne Court has the potential to offer a pleasant living situation.

Concerns and Threads

On the flip side, a considerable number of reviews for Sherborne Court point out critical negative aspects, with noise pollution being the primary concern. Residents staying in apartments along the main road have experienced significant disruptions to their peace, likening it to 'sleeping on the highway'. This issue of loud external noise contrasts sharply with their expectations of a tranquil residential experience. Additionally, the dated condition of kitchens and bathrooms, along with poorly maintained appliances, reflects a neglect in the upkeep of the apartments. Residents also reported problems with service and communication, including a specific instance where an issue arose but was eventually resolved. These negative experiences highlight the need for Sherborne Court to address consistency in apartment quality and to improve service reliability to ensure a uniformly enjoyable resident experience.

Frequently asked questions about Prolux Cleaning - Kensington

How is the location of Sherborne Court in terms of convenience and access to local amenities?

Sherborne Court is situated in a convenient location with easy access to local attractions, public transportation, and a variety of amenities such as a mini supermarket, coach station, and a pharmacy. It is also near to the Highgate area, providing residents with proximity to city life.

Are there any issues with noise at Sherborne Court?

Yes, some guests have reported significant noise disturbances, especially from apartments that face the main road. It is recommended for potential residents to inquire about the location of the apartment within the building to avoid noise-related issues.

What are the conditions of the kitchens and bathrooms at Sherborne Court?

There have been mentions of outdated kitchens and bathrooms, with some guests dissatisfied with the condition and maintenance of these facilities. Prospective residents may wish to seek information about recent renovations or the state of appliances before making a decision.

Recent customer reviews and testimonials for Prolux Cleaning - Kensington

Prolux Cleaning - Kensington
Caroline Hession
5-Star
5 months ago on
Great hosts who communicated well with my booking. Great location Felt safe Nice apartment, loads of extra bits! Will definitely visit again
Prolux Cleaning - Kensington
Ahmed Mohammadali
5-Star
3 months ago on
Good place to live in , went to visit a friend there ... opposite a Cromwell hospital
Prolux Cleaning - Kensington
Jörg Schreiner
5-Star
a year ago on
Very noisy right on the main road. One can hardly sleep. The service and communication is poor. But conveniently located near attractions.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Prolux Cleaning - Kensington's customers had a positive experience.

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Prolux Cleaning - Kensington

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.1
/5
80
reviews
Excellent
Good
Average
Fair
Poor
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About Prolux Cleaning - Kensington

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