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Print In London Reviews Summary

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Printing Companies | London

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173 E India Dock Rd, London E14 0EA

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Print In London?

As of Mar 13, 2024, 726 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Print In London's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Print In London's customer reviews analysis

Print in London - Same Day Printing London exhibits a mix of feedback that paints a complex picture of its reputation. Positive reviews frequently cite the business' swift and efficient service, often highlighting the team's ability to handle urgent requests and deliver quality printouts in remarkable time frames. Customer-centric gestures, such as facilitating pickups when clients have difficulty locating the store or the urgency in resolving last-minute letdowns by previous providers, contribute positively to customer experience. However, negative testimonials disclose a series of detrimental experiences, including issues with the quality of printed materials, problems with customer service including perceived rudeness, miscommunication, and failure to adhere to promised timelines and product standards. These contrastingly negative experiences suggest inconsistency in service delivery and a potential mismatch between customer expectations set by company promises and the actual service rendered.

Positive Feedback

The positive feedback for Print in London - Same Day Printing London reflects several commendable aspects of the company’s service. Customers have reported an impressive turnaround time, with jobs being completed within a few hours and, in some cases, orders were delivered or made ready on the same day, showing the company's commitment to promptness. The customer service team is frequently described as professional, efficient, and communicative, willing to go the extra mile by personally delivering orders or rescuing an event with speedy printing solutions. Furthermore, the quality of the printouts, especially for urgent business needs like fliers, is often described as 'amazing,' contributing to repeated patronage and recommendations.

Concerns and Threads

On the downside, Print in London - Same Day Printing London has encountered significant customer dissatisfaction. Certain reviews mention subpar quality of printing with issues such as logos not being centered or prints with low resolution and visible lines. Some customers have faced poor service experiences including staff being described as rude and the company's ineffective communication, with concerns raised about breach of critical time agreements and voicemails left unanswered. Also, the pricing has been labeled as 'ridiculous' and not reflective of the premium paid when the output was problematic. Such feedback underscores lapses in operational consistency, quality control, and customer interaction which could be deterrents for prospective clients.

Frequently asked questions about Print In London

Can I expect Print in London to handle last-minute or same-day print requests?

According to several customer reviews, Print in London has shown the ability to handle urgent and same-day requests efficiently, often delivering quality printouts within a few hours for various clients.

Is the quality of print consistent at Print in London?

Customer responses are mixed in this aspect. While some report high-quality printouts, other reviews suggest issues with print quality such as poor resolution, misalignment, and signs of printer maintenance needs. It may vary based on specific circumstances or order types.

Does Print in London provide good customer service?

Customer experiences with Print in London's service team are varied. Positive reviews highlight professionalism and helpfulness, especially in urgent situations. However, other reviews point to experiences with rudeness and lack of clear communication, indicating that service can be inconsistent.

Recent customer reviews and testimonials for Print In London

Print In London
Alastair Priddle
1-Star
a month ago
Outsourced my t-shirt printing to Printing Cafe. Upon arrival to pick up. Shirts could not be found. New printing begun and on completion logos not centred, not straight and grey in colour. Left shop very disappointed and without shirts. Still waiting 4 weeks for a reply to get a refund. Would seriously avoid both companies.
Print In London
R A
1-Star
2 months ago
I placed two orders for some vinyl stickers and within a few hours they were ready. Very clear and professional communication. I struggled to find the store and the person kindly brought my order to me and also printed me an extra one. Pricing was reasonable too. I will definitely be ordering again.
Print In London
Ilona Drob
1-Star
a month ago
Could not be happier with the service I always receive from Print in London team! Extremely professional, efficient and deliver amazing quality print outs! I’ve been coming back numerous times to print business fliers and always been super satisfied! Would definitely recommend! Thank you team @Print in London for your fantastic service!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Print In London's customers had a positive experience.

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Print In London

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
726
reviews
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Good
Average
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Poor
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About Print In London

Printing Companies

Print In London is a London based same day printing service also known as “Same day printing London”. We are 24 Hour open print shop and also open in all bank holidays and weekends. If you want to print something urgent or Last minute you can come and visit our shop in Poplar, East London. We are print shop near canary wharf, excel London (excel centre royal victoria dock) & o2 arena Greenwich. We are very close from Central London. The nearest Train station is Poplar (5 min walk) and all saints DLR station (1 min walk).We offer a wide range of products include Same day Banners Printing London, Same day Booklets & Brochure Printing London, Same day Business Cards Printing London, Same day Calendars Printing, Same day Flyer Printing London

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