This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Rushmyprints?
As of Jun 19, 2024, 39 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Rushmyprints's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
always come through
Great experience and quality
Highly recommend
amazing to work with
looked great
absolutely phenomenal
top-notch prints
impressed with the quality and speed
smooth sailing from there
extremely rude
About this report
This report was produced by Trustguide on Jun 19, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source
Created by
Trustguide
Published on
June 19, 2024
Last updated
June 19, 2024
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Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 90% of Rushmyprints's customers had a positive experience.
As of Jun 19, 2024, 39 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
RushMyPrints generally maintains a strong reputation driven by instances of excellent customer service and product quality. Multiple reviews praise the company's ability to manage complex and large rush printing orders, noting the high-quality outputs and ability to meet stringent deadlines. The company's flexibility, communication, and swift turnaround times stand out as significant contributors to customer satisfaction. However, the reputation is mitigated by a review indicating issues with customer service, particularly in regards to email responsiveness and attitude. This suggests that while many experiences have been overwhelmingly positive, there are occasional lapses in service that impact customer perceptions.
Positive Feedback
Customers consistently commend RushMyPrints for its effective communication, flexible service, and high-quality print results. Many highlight the professionalism of the staff, especially the efforts to go above and beyond, such as double-checking orders for accuracy and ensuring timely delivery. The company has demonstrated an adeptness at managing varied and complex orders, which has garnered appreciation from business clientele in need of reliable rush printing services. Competitive pricing, remarkable production speed, and attention to detail also emerge as strengths, contributing to a positive image of the company’s commitment to customer satisfaction.
Concerns and Threads
Despite many positive reviews, RushMyPrints faces criticism regarding customer service, particularly in the context of email communication and perceived rudeness. One review cites a significant service failure where the customer's problem was reportedly not addressed, leading to additional inconvenience and costs. This suggests there may be room for improvement in responsiveness and problem resolution. Such negative experiences, while seemingly less frequent, have the potential to damage the overall company reputation and can result in customers seeking alternative providers.
Frequently asked questions about Rushmyprints
Can RushMyPrints handle complex and large rush orders?
Yes, RushMyPrints specializes in managing diversified and sizable rush orders with various complexity, maintaining a high standard of quality.
How does RushMyPrints ensure timely delivery?
The company boasts swift production capabilities and strong communication, often involving personal follow-ups and double-checking to assure timely delivery.
Is customer service reliable at RushMyPrints?
While many customers report excellent customer service, some reviews indicate there may be issues with email responsiveness and customer support attitudes, suggesting variability in service reliability.
Recent customer reviews and testimonials for Rushmyprints
Emily Fernandez
5-Star
a week ago
I have needed multiple large rush printing orders and RushMyPrints has always come through for these business orders. They have been really varied in complexity, and size and quality have been excellent. Even when there was a misunderstanding on one of the print jobs, Jesse reprinted and got a courier to get the order to me in time. Truly saved the day. I highly recommend it for any print job needed.
Jackie Lu
5-Star
6 days ago
10/10 would NOT recommend. They are extremely rude and do not listen to the needs of the customer. Jesse has been corresponding with me and would not answer my emails. When I finally called, he said I was being irate and he was going to help me solve the problem. He then went ahead and DID NOT SOLVE MY PROBLEM. I had to go out of my way to pay extra to get the item to a different location because they don't read their emails. Do yourself a favor and find another printing company - there's so many options.
Tony Coppola
5-Star
a month ago
Great experience and quality. The fast turnaround and flexibilty to work to produce the perfect-bound books we needed in a short time was amazing. They were great to work with and will definitely be using them again
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
RushMyPrints is your one-stop destination for high quality printing services in San Francisco. Founded in 2016, our goal is to provide businesses with fast, timely printing services without compromising quality and value.
We offer above industry standard printing services to suit your every need.
Our journey began as simple, straightforward printing services company with a clear vision. Quickly taking note of the need for accurate and urgent quality printing services, we were founded with the mission to help people and businesses that need same-day printing.
Hence, the name “RushMyPrints”. We offer exceptional printing services without compromising quality and value. RushMyPrints is the best printing services company in San Francisco.
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