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Jc Printing Reviews Summary

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Printing Companies | Phoenix, AZ

4029 N 32nd St, Phoenix, AZ 85018, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Jc Printing?

As of Jun 19, 2024, 46 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Jc Printing's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

came out great

very polite staff

came out great

amazing job

down to earth business people

fantastic to work with

so happy

very helpful

efficient, reasonably priced

starts to get a rust burnt color

About this report

This report was produced by Trustguide on Jun 19, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
June 19, 2024
Last updated
June 19, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Jc Printing's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
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Jc Printing's customer reviews analysis

JC Printing appears to enjoy a generally strong reputation among its clientele, marked by an emphasis on customer satisfaction, quality of service, and competitive pricing. Positive mentions frequently highlight the company's commitment to verifying client designs before production, a feature particularly appreciated in instances such as their execution of vehicle wraps. Service speed and professionalism are also recurrent themes, with numerous accounts commending the swift turnaround times and the politeness of the staff. However, a shadow on their reputation comes from a particular review expressing dissatisfaction regarding product durability and the absence of warranty for a service that was perceived as costly relative to its lifespan. This isolated instance suggests a potential area of concern that could impact the overall customer experience and requires further attention from the company to ensure sustained positive feedback and retention of customer trust.

Positive Feedback

JC Printing receives high marks for their excellent customer service, as their staff is described as polite, accommodating, helpful, and down to earth, making the overall experience pleasant for first-time and returning clients alike. Many reviews praise the finished quality of their products, such as vehicle wraps and office graphics, which are often referred to as 'great' or 'beautiful'. Customers appreciate the straightforward communication and professionalism from staff, notably Tim, who is mentioned positively on numerous occasions for his efficiency and understanding of client needs. Additionally, JC Printing's ability to offer competitive prices while delivering high-quality work and rapid service solidifies their standing as a valued provider of printing and graphic services.

Concerns and Threads

The main concern raised in the customer feedback pertains to an issue regarding the longevity of a hood wrap service and the associated lack of warranty. The client's expectation of durability was not met when the wrap began displaying signs of wear within a shorter timeframe than anticipated, and the review underscores a sense of discontent with JC Printing's customer care in that instance. While this concern stands somewhat isolated amid the otherwise positive reviews, it calls attention to the importance of clear communication regarding service life expectancy and warranty provisions. The expressed sentiment that the high cost should correspond with lasting quality could reflect broader customer expectations, suggesting that JC Printing may need to re-evaluate their warranty policies or manage expectations more effectively to avoid similar negative impressions.

Frequently asked questions about Jc Printing

Do JC Printing's services come with a warranty?

Based on customer feedback, it appears that JC Printing may not offer a warranty on certain services, as this was a point of criticism in a review. We recommend directly contacting JC Printing to inquire about their warranty policies for specific products and services.

Can I trust JC Printing to provide competitive pricing?

Yes, several reviews commend JC Printing for their fair and competitive pricing. Customers expressed satisfaction with receiving good value for their investment, though it's always wise to request a quote specific to your project needs.

Is JC Printing willing to verify designs before printing?

JC Printing is known for their meticulous approach to ensuring customer satisfaction, which includes verifying designs with the client before moving forward with the printing or installation process. This is appreciated by customers who value quality assurance in the final product.

Recent customer reviews and testimonials for Jc Printing

Jc Printing
Nicholas Powers
5-Star
3 years ago
JC Printing did our vehicle wrap and man did it come out great! We designed the graphics and both Tom and Tim verified everything was fine before the install. Our 21 foot long box truck came out looking beautiful and ready to hit our location in Texas! Thank you so much guys, your work is great and pricing was amazing, the first few quotes we got were a joke and JC Printing came in with a legit bid and great service. Highly recommend them!
Jc Printing
Julia Scholz
5-Star
a week ago
Very polite staff, came in today to make several copies and they were very helpful. Will definitely come back for A-Frame inserts for my business.
Jc Printing
David Crawford
5-Star
10 months ago
I went in today in regards to my hood wrap done here 6-6-2022. The hood wrap on my 2019 Camaro SS was done here at JC Printing 10 months ago July 2021. They did a good job on the wrap but a little pricey $800.00 for the hood. I was OK with paying for a good job that would at least last for 2 or 3 years but 10 months for $800.00 for wrapping my hood and it starts to get a rust burnt color that looks horrible that started about 8 months into it. They didn't care and said there isn't any kind of warranty and it's my problem. Who would pay for something that doesn't last but 18 months and pay this kind of money.. PS I never review people but this is not the way to run a business. Remember if you get stuff done by them there is NO WARRANTY. Now I need to pay someone to remove it.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
46
reviews
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Poor
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About Jc Printing

Printing Companies
JC Printing has proudly been serving the greater Phoenix valley area since 1988, we have continued to grow and respond to our customer’s needs by keeping up with the changes in communication and technology. Our experienced and knowledgeable customer service representatives will discuss your ideas and help you make informed printing decisions allowing you to get the best possible product within your budget and deadline. Our entire staff takes great pride in producing a quality product that both our employees and customers can be proud of.
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