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Clash Graphics Reviews Summary

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Printing Companies | Atlanta, GA

2233 Peachtree Rd STE 202, Atlanta, GA 30309, United States

Trustguide Rating

TrustScore®
A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Clash Graphics?

As of Jun 19, 2024, 185 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Clash Graphics's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Jun 19, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
June 19, 2024
Last updated
June 19, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Clash Graphics's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
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Clash Graphics's customer reviews analysis

Clash Graphics Print Shop Atlanta Flyer Printing has elicited a range of customer responses, from exuberant praise to pointed criticism. Customers who reported positive experiences extol the company's prompt service, quality of the end product, and the staff's professionalism and helpfulness. Highlights from these reviews include swift turnout for urgent orders, use of high-quality materials, and assistance with design and setup. Conversely, the negative comments underline poor customer service, inconsistent quality control, and a failure to assume responsibility for mistakes. Reports of dissatisfaction with how the company addresses errors and compensates for them are issues that appear to recur in negative reviews. These discrepancies between positive and negative testimonies underscore the importance of consistency and reliability in company operations.

Positive Feedback

Positive feedback gravitates toward several distinct facets of Clash Graphics Print Shop Atlanta's offerings. Customers commend the ease of ordering and expeditious service, often highlighting the company's proficiency in handling rush orders and delivering as promised, sometimes including same-day service. The staff is often characterized as friendly and helpful, providing assistance through the ordering process and beyond. The printing quality, particularly for custom jobs and premium materials, receives applauds. Users also highlight comprehensive services, including help with graphical design and mailer setup for USPS, contributing to customer convenience and satisfaction.

Concerns and Threads

While many customers reported satisfactory dealings with Clash Graphics Print Shop Atlanta, a noticeable subset of reviews reveals a darker side of the customer experience. The most pressing issues reported include inconsistent product quality, particularly concerning cropping and cutting of printed flyers, and perceived negligence in addressing mistakes. The refusal to offer compensation for errors that the company is allegedly responsible for adds to a perception of poor customer service. Additionally, negative reactions to requests that customers pay for company mistakes are a hurdle to positive company-consumer relations.

Frequently asked questions about Clash Graphics

What should I do if there is a mistake with my printing order?

If you encounter any issues with your printing order, it's vital to contact Clash Graphics immediately to report the mistake. Provide photographic evidence of the defect, and inquire about the company's policy for correcting errors and offering restitution or compensation.

Can I expect Clash Graphics to handle last-minute or rush orders?

Clash Graphics has received positive feedback for managing urgent orders effectively, including same-day services. However, it is recommended to verify current turnaround times and rush service availability with the company before placing a last-minute order.

Does Clash Graphics offer assistance with design and USPS mailer setup?

Yes, Clash Graphics provides support with design and mailer setup. Customers have noted the usefulness of this service, especially for those requiring guidance on ensuring their materials meet USPS requirements. Customers can reach out to the staff for specific assistance.

Recent customer reviews and testimonials for Clash Graphics

Clash Graphics
Rolando Mata
5-Star
a week ago
I have been doing business with Clash Graphics since 2010 and they have not once let me down. Always easy to order, no delays, friendly agents, flawless service. This last order I could not make it down to pick up so they had to ship. They were very accommodating , extremely helpful, on point!
Clash Graphics
Jewell Bozman
5-Star
2 months ago
🚨 DO NOT RECOMMEND - This company has horrible customer service. They screwed up my flyers and despite several attempts for remediation, they refused to offer any restitution. Even had the audacity to request that I pay for their mistake. In the photo, it's clear that these flyers are not cut/cropped the same. However, both flyers were printed by this same company. One order they get right and the next order they get completly wrong. It's not cool when your production is this inconsistent and then the customer is not compensated. I'll never order from clash graphics again.
Clash Graphics
Sophia Sbiti
5-Star
2 weeks ago
I am blown away by the service at Clash Graphics. I had placed an order for 500 landscape foldable business cards on Thursday night (after finding out the online printer I'd placed an order with could not complete my order) and was in a pinch to get these by Monday morning. They had my cards delivered to my doorstep by 5:30pm the next day (Friday). I could enjoy my weekend knowing I had my cards -- printed with quality, cut, and folded -- ready to go for Monday morning. I am beyond pleased and will absolutely be using Clash Graphics again. 10/10 recommend.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
185
reviews
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Poor
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About Clash Graphics

Printing Companies
Clash Graphics is an Atlanta printing company that also providing printing services nationwide. Whether you are searching for flyer printing atlanta, same day business cards, next day brochures or even a banner for your next convention, our team of printing professionals will get the job done. Our same day printing atlanta team and graphic design services allow you to tackle your next campaign with confidence. Clash is affordable, reliable, and often referred to as one of the best printing companies in atlanta. We produce billboards, postcards, stickers, invitations, and other printed materials. We happily serve individuals, companies, and organizations of all sizes. No jobs are too small or big, so call or stop by our print shop in Atlanta
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