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Techniprint Reviews Summary

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Printing Companies | Phoenix, AZ

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2545 N 7th St, Phoenix, AZ 85006, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Techniprint?

As of Jun 19, 2024, 38 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Techniprint's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Excellent customer service

Quality was great

Professional, quality work

perfect and on time

can't beat them

still looks great

excellent service

Friendly, efficient and professional

you can count on

WAS IN SHOCK WITH HOW AWFUL MY EXPERIENCE WAS

SIGNIFICANT WASTE OF TIME

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 19, 2024
Last updated
June 19, 2024

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Techniprint's customer reviews analysis

The overall company reputation of Techniprint, as portrayed by the majority of the reviews provided, leans positively. Customers report exceptional customer service, quality of work, and rapid turnaround times. A theme of high responsiveness is apparent, with several users commending Techniprint for its ability to accommodate tight schedules and last-minute jobs without compromising on quality. The praise encompasses various services, including the production of roll banners, flyers, booklets, and business cards, indicating a versatility in their offerings. Mention of experienced staff and consistent service suggests a level of reliability and professionalism that has fostered repeat business. However, there is a notable discrepancy with one review detailing a significantly negative experience, highlighting issues with pricing, transparency, timing, and customer treatment. This outlier suggests that while Techniprint may generally uphold a positive reputation, there are instances where customer expectations may not be met, which could impact the company's overall perception if such experiences are repeated.

Positive Feedback

Key positive aspects from customer feedback include Techniprint's swift and professional service, which has been consistently highlighted. Several customers have voiced their appreciation for the company's ability to deliver high-quality products within remarkably short time frames, sometimes as quick as 24 hours. The level of customer care provided, including personal contact and the willingness to go above and beyond, is praised, particularly for helping clients feel like a priority. Techniprint's competitive pricing, coupled with its capacity to advise on economical and effective project production, strengthens its value proposition. Furthermore, the durability and aesthetic appeal of the products, such as the Phoenix 850 retractable bannerstand, have been positively noted, indicating a lasting satisfaction with the purchases made. Overall, these facets contribute to a customer experience that sees clients returning for repeat service and recommending Techniprint to others.

Concerns and Threads

Despite numerous positive reviews, there are critical concerns raised about Techniprint, most notably in one particular account of a business interaction. The issues presented include a lack of pricing transparency, with initial quotes perceived as being exorbitantly high and subsequent invoices containing unexpected additional charges. This reviewer also cites a poor communication experience with delayed and challenging interactions over simple requests, resulting in prolonged job completion times. Moreover, the reviewer experienced a customer service shortfall, claiming an unprofessional engagement with the owner and an unexpected refusal of service after initial payment and enduring weeks of back-and-forth. Such feedback, although isolated within the set of reviews provided, flags potential areas for improvement in clarity, pricing structure, and customer relationship management and can considerably impact the company's reputation if not addressed.

Frequently asked questions about Techniprint

How quickly can Techniprint complete an urgent print job?

Many customers report that Techniprint is capable of handling urgent print jobs with remarkable speed, with some noting turnaround times as short as 24 hours. The company seems well-equipped to manage last-minute requests while maintaining quality service.

Does Techniprint provide advice on cost-effective printing and design options?

Yes, reviewers have indicated that Techniprint staff offer consultation on economically viable options and strategies to produce artwork that satisfies both quality and budget requirements.

Are there any negative points to consider before choosing Techniprint for printing services?

While the majority of the feedback is very positive, potential clients should consider the isolated feedback about pricing transparency and customer service. It's recommended to ask for a detailed quote and clarify all potential fees before proceeding with their services.

Recent customer reviews and testimonials for Techniprint

Techniprint
Mike Storm
5-Star
a month ago
Called about a last minute roll banner print job. Excellent customer service, took great care of us, answered our questions, nailed the print job, they offer delivery, but we picked it up, great facility. Can’t say enough good things about our experience. Thank you Techniprint. You have our future business.
Techniprint
Cameron Kelson
5-Star
3 months ago
We needed some materials printed with extremely short notice - some flyers and a 40 page booklet. Techniprint got back to me quickly and was able to get everything printed for us in about 24 hours. Quality was great and service was excellent. Highly recommend.
Techniprint
Patrick Orr
5-Star
3 weeks ago
Professional, quality work, and - in my experience - amazing turnaround time. Been using them for years and intend to continue.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Techniprint's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%
More details
Techniprint

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
38
reviews
Excellent
Good
Average
Fair
Poor
More details

About Techniprint

Printing Companies
Welcome to Techniprint! We are dedicated to producing only the highest quality product with procedures tailored to our clients' needs. Techniprint has been in business since 1947, giving us the expertise needed to get the job done right. Specializing in everything from business cards and banners to large outdoor wall graphics and vehicle wraps, we are here for all of your printing needs. Everything is customized to you, and we work hands-on with each client to ensure a job well done. Call for your quote today!
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