Premium German Kitchens Ltd (PGK) generally boasts positive reviews that reflect a strong reputation for quality design, professionalism, and customer service. Several customers praise the company for the high level of attention to detail, responsiveness, and the skilled guidance provided by its staff during the design and installation process. Design consultants such as Dominic, Daria, Mukesh, and Paula are frequently commended for their patience, excellent communication, and ability to understand and execute customers' visions effectively. Additionally, the installation process, including post-installation support, seems well-coordinated and satisfactory, with specific mention of the quality of fitting service by Durim. Issues during installation are noted to be efficiently addressed, showcasing the company's commitment to customer satisfaction. Recurring themes in the reviews highlight exceptional customer service, the superior quality of the products, and an overall seamless experience from initial consultation through to aftercare.
Key positive aspects of customer feedback for PGK focus on the expert design service, exceptional professionalism, and attentive customer care. Design consultants such as Dominic, Daria, Mukesh, and Paula are lauded for their approach in carefully understanding customer needs and delivering tailored designs, displaying impressive patience and expertise. The quality of the kitchen products is consistently described as 'top-notch,' with finishes that meet or exceed expectations. Client-centricity appears to be ingrained in the PGK ethos, demonstrated by consistent communication, effective project scheduling, and proactive post-installation support. Additionally, installation services provided by fitters like Durim are praised for their speed and high standards, enhancing the overall customer experience.
Across the collected reviews, remarkably few negative aspects are cited regarding the customer experience with PGK. This reflects a well-maintained service standard and excellence in product quality. However, while the installation process is widely praised, the mention of a small mistake made during one suggests that there may be occasional lapses in the execution phase. The necessity to request a touch-up solution, despite being well-handled, indicates an area for improvement in quality control during installation. It's crucial to consider that a lack of negative reviews does not necessarily imply the absence of less satisfactory experiences, but rather that they might not be represented in the provided feedback data set.
Design consultations at PGK are highly personalized, with design consultants like Dominic, Daria, and Mukesh working closely with you to understand your needs and preferences. They offer expert advice, incorporate your requirements, and provide tailored kitchen designs that align with your vision.
PGK handles installation with expert fitters such as Durim, who are noted for their efficiency and high-quality work. If any issues arise, the company is responsive and proactive in resolving them, as evidenced by the immediate action taken to provide solutions like touch-up paint whenever necessary.
PGK stands out due to its combination of German-made kitchen products known for their quality, personalized and professional design services, consistent communication, and commitment to customer satisfaction. The overall seamless and supportive experience from the design phase through to aftercare sets PGK apart from competitors.
With over 20 years of experience in the kitchen industry we have decided to offer our clients something unique and different for an affordable price Under PGK – Premium German Kitchens Ltd.PGK – Premium German Kitchens Ltd is a London based Kitchens specialist. Please take the time to explore our website or visit our beautiful Kitchen showroom in north London to find out the latest Design ideas, Storage solutions to add to your dream kitchen.Having worked in the industry for over 20 years we strongly believe our success is your satisfaction and feed back. We always prioritise our customer needs and aim to provide a very high standard of service to bring your dream kitchen to a reality.
