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Paper Tiger Reviews Summary

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Gift Shops | Edinburgh

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6a Stafford St, Edinburgh EH3 7AU

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Paper Tiger?

As of Apr 09, 2024, 205 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Paper Tiger's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 9, 2024
Last updated
April 9, 2024

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Paper Tiger's customer reviews analysis

Evaluating the overall company reputation of Paper Tiger from the latest reviews reveals a generally positive customer experience. The brand is praised for its cozy environment, friendly and knowledgeable staff, and its eclectic and high-quality product selection. The store's array of gift items, including stationery, Jellycat toys, greeting cards, and novelty gifts, are consistently mentioned as unique and desirable, with special accolades given to the shop's eclectic window displays and regularly updated stock. However, pricing emerges as a notable concern, with multiple customers expressing that the items are on the higher-end, which implies that Paper Tiger positions itself as a premium retailer. Although the ambiance and product uniqueness are perceived positively, the cost may deter some potential shoppers, suggesting a mixed impact on its reputation among different customer segments. Despite the potential barrier of price, the reviews portray Paper Tiger as a valued local business worth patronizing, contributing to its reputation as a destination for thoughtful gifts and quality goods.

Positive Feedback

Positive aspects of customer feedback for Paper Tiger center around the store's inviting atmosphere and a broad range of unique and thoughtful products. Commendations are frequently extended to the warm, cozy shop environment and the amiable staff, who are often described as funny, friendly, and knowledgeable. The product selection is lauded for its variety and quality, catering to a diverse clientele looking for anything from stationery to novelty gifts. The store's ability to offer products that can serve as gifts for 'pretty much everyone' suggests versatility and a keen understanding of customer needs. Regularly updated stock and appealing window displays keep customers returning, indicating successful merchandising strategies. The commitment to high standards in gift wrapping and attention to detail in customer service are highlighted as superior value propositions that customers appear to appreciate.

Concerns and Threads

The negative aspects primarily highlighted by customers of Paper Tiger concern its pricing structure. Despite the store's wide selection of products and excellent customer service, several reviews emphasize the high-end pricing as a drawback, with one customer labeling the prices as 'extortionate.' This feedback suggests that, while customers find the store lovely and its products unique, the affordability is a significant issue which could potentially limit the store's appeal and deter certain customers from making purchases. While some customers justify the higher costs with the support of local business and perceived value, price sensitivity remains an evident theme in customer feedback and is a focal point for customer dissatisfaction.

Frequently asked questions about Paper Tiger

What kind of products can I expect to find at Paper Tiger?

Paper Tiger offers a diverse array of products including high-end stationery, greeting cards, novelty gifts, toys, and Jellycat plush toys. They frequently update their stock with unique and eclectic items suitable for various gifting occasions.

Is Paper Tiger considered affordable?

Several customers note Paper Tiger's pricing as being on the higher end, indicating that while the store offers unique and high-quality products, they may not be considered affordable to all customers. It is perceived as a premium shopping experience.

Does Paper Tiger offer any additional services like gift wrapping?

Yes, customers have positively mentioned that Paper Tiger offers superior gift wrapping services. The attentive staff does an excellent job with the presentation, adding to the overall value of the gift-buying experience.

Recent customer reviews and testimonials for Paper Tiger

Paper Tiger
Paula Patricia Gomez
5-Star
a week ago
An absolute life saver. I wandered for hours through shopping malls and all of Princes St. looking for something that would work (i.e., a shop that had bags of different sizes with tasteful designs and colorful bows) until I found Paper Tiger! The shop itself is warm and cozy and the staff is funny and friendly.
Paper Tiger
West of Stockholm
5-Star
3 months ago
This is such a lovely little shop, packed with a wonderful selection of greetings cards and quirky stationery, gifts and toys. It's a nice place to buy souvenirs too. The stock and wonderful window displays are updated frequently so I go back quite regularly. Just be warned - its pricing is towards the higher end so your wallet will feel the pain if you're a stationery fan and you go too often...!
Paper Tiger
Alice “shanodin” Rees
5-Star
4 months ago
Fantastic selection of gifts and stationary. Really excellent range of cards too. I could spend hours finding gifts for pretty much everyone here. Probably a little more expensive than getting stuff on Amazon but supporting a local bricks and mortar shop is worth it in my opinion.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Paper Tiger's customers had a positive experience.

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Paper Tiger

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
205
reviews
Excellent
Good
Average
Fair
Poor
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About Paper Tiger

Gift Shops
Card retailer for quirky, designer cards and vintage wrapping paper, plus stationery and giftware.
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