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North America Travel Service Reviews

Rated 4.5 based on 41 Reviews

93 Water Ln, Holbeck, Leeds LS11 5QN

Travel Agencies Leeds

Published on
March 1, 2024
Last updated
June 30, 2025

What Customers Are Saying About North America Travel Service?

tailor the tour specifically

he was amazing

sorted it quickly at no extra cost

Everything worked perfectly

expertly knowledgeable, very personable

Everything worked like a dream

got exactly what we wanted

far exceeded our expectations

the whole thing was "seamless"

good advice at the planning stage

Trustguide extracts key phrases from reviews about North America Travel Service and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of North America Travel Service's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

North America Travel Service Ratings

5

As of Based on 41 revies as of Mar 01, 2024

North America Travel Service Score

100%

As of Based on 41 revies as of Mar 01, 2024

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Customer Reviews

As of Jun 30, 2025, 41 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of North America Travel Service's publicly available reviews View source

Cathryn Kingstone rated North America Travel Service 5 stars
2 weeks ago
We booked a trip to Texas and had ideas of where we might like to visit. Thanks to John we were able to tailor the tour specifically to our requirements and with some extra suggestions he made. If it hadn’t been for John we would not have visited the Dude ranch which turned out to be one of the highlights of our trip. The accomodation he chose for us was great and in good locations. We had one minor glitch during our holiday but this was dealt with quickly and efficiently and therefore did not detract from the overall experience, I would definitely book with NATS again.
Kate Smith rated North America Travel Service 5 stars
a week ago
The company are fantastic, always on hand to help, even with what you think are silly questions. Steve Blackburn was our guy and he was amazing, even when we had a slight problem out in Dallas he rang to ensure we were OK and ensured us he was on the case. Bar one hotel, the hotels and destinations were out of this world and we couldn't have asked for more! Thank you all for making it such a special trip
O B1 rated North America Travel Service 5 stars
a week ago
I contacted North America Travel as I had to attend a family event but wanted to plan a trip around the neighbouring states. I spoke with Steve over the phone about different options, along with budget and even specific dietary requirements. Within a couple of days he had come back to me with flight, location and hotel options which were all suitable and reflected the conversation that we had. We had to change some flights unexpectedly just a few weeks before traveling and Steve sorted it quickly at no extra cost and even whilst we were away called when there was an issue (of our own making!) with one of our day excursions. I will be using North America Travel again when I travel next.

Reviews Summary

Reviewer sentiment for North America Travel Service is overwhelmingly positive, with travelers describing consistently strong support from staff members such as John, Steve, and Joanna. Many mention the ability to customize itineraries to match personal interests, the efficiency with which unforeseen problems are resolved, and thoughtful touches like detailed, personalized notes. While one minor issue with accommodation was mentioned, it was swiftly resolved, and did not impact overall satisfaction.

Frequent themes include the staff's willingness to offer in-depth travel advice, manage complex multi-stop holidays, and adapt to changing requirements or budgets. Customers repeatedly highlight the convenience and peace of mind gained from expert handling of logistics, including flights, hotels, car hire, and excursions across destinations such as Texas, New York, and Utah. The sense of dedicated backup and personal communication is a recurring strength.

Overall, North America Travel Service is regarded as a highly reliable and knowledgeable travel agency for arranging bespoke trips to North America. Positive experiences, repeat business, and smooth management of travel hiccups underline a strong reputation for professionalism and client care within the travel sector.
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Frequently Asked Questions About North America Travel Service

Can North America Travel Service accommodate special requests or tailor trips?

Yes, reviews indicate that customers are able to customize their trips, including selecting accommodation, activities, and routes to meet specific interests and needs. Advisors often assist with personal preferences and follow up with helpful suggestions.

What happens if there are issues during my holiday?

Customer feedback highlights that minor travel issues are addressed quickly and efficiently by the staff, ensuring any disruptions do not detract from the overall experience. Support remains available even when travelers are away.

Are advisors at North America Travel Service responsive before departure?

Yes, reviewers note that communication before the trip is prompt, helpful, and accurate. Advisors provide itinerary details, advice, and answer questions to prepare travelers in advance.

About North America Travel Service

Travel Agencies
North America Travel Service is a travel agency specializing in arranging holidays and tours to destinations across North America. The company works directly with customers to design personalized itineraries, including accommodation, flights, car hire, and activity planning, catering to individual preferences and travel requirements.

The company operates through direct communication between clients and travel advisors, providing support with bookings, itinerary modifications, and logistical arrangements. Staff handle unexpected changes and offer detailed pre-departure information, ensuring that all aspects of the trip are planned and managed according to customer directives and budget considerations.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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