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Next Generation Roofing

Next Generation Roofing Reviews Summary

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Roofing Contractors | Birmingham

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44 The Feldings, Erdington, Birmingham B24 0TS

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Next Generation Roofing?

As of Mar 13, 2024, 9 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Next Generation Roofing's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 9, 2024
Last updated
March 13, 2024

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Next Generation Roofing's customer reviews analysis

The overarching sentiment from customer reviews indicates that Next Generation Roofing maintains a reputable and commendable standing in the roofing industry. Consistently, clients praise the professionalism, efficiency, and communication skills exhibited by the team. The use of phrases such as 'professional,' 'tidy,' 'polite,' and 'swift,' coupled with specific commendations on the aesthetic and functional quality of the roofing work, suggests a company committed to high standards of service. The positive feedback extends beyond the quality of roofing to include the company's operations—timely completion of projects, cleanliness post-job, and competitive pricing. Furthermore, the suggestion of robust aftercare, underscored by a mention of a 15-year guarantee on work done, hints at a reliable post-service support system that bolsters customer confidence and satisfaction. Notably, there is a distinct absence of negative feedback in the provided data set, which speaks volumes about the company's ability to meet, if not exceed, customer expectations consistently.

Positive Feedback

Next Generation Roofing enjoys a range of plaudits from past customers, underpinning key areas of operational excellence. The adeptness at maintaining smooth and transparent communications throughout projects is a highlighted strength. Professionalism is a recurring hallmark, noted in the crew's respectful and orderly conduct. There's frequent acclaim for the company's swift and punctual workflow, alluding to effective time management practices that ensure timely project completion without compromising quality. The workmanship is characterized as 'great,' and satisfaction with the results is a common thread across narratives, indicating that client expectations are being met with high-standard outputs. Customers also appreciate the competitive pricing, adding an edge of affordability to the overall value proposition. The provision of a substantial warranty, often as lengthy as 15 years, further enhances the positive customer experience by offering peace of mind regarding the durability and long-term performance of their roofing investments.

Concerns and Threads

While the provided customer feedback is overwhelmingly positive, the limited scope and number of reviews constrain a thorough assessment of any recurring negative aspects. A singular, terse 'Okay' response stands out but lacks context, making it difficult to draw conclusions or identify specific areas of concern. The absence of detailed criticism or dissatisfaction among the reviews suggests that negative experiences with the company, if extant, are not prevalent or may be sufficiently minor such that customers did not feel compelled to express them. Therefore, based on the available data, concrete conclusions regarding negative customer feedback cannot be reliably formulated.

Frequently asked questions about Next Generation Roofing

How does Next Generation Roofing ensure quality and customer satisfaction?

Next Generation Roofing prioritizes quality craftsmanship, efficient communication, and professional conduct. They involve customers at every step and offer competitive pricing along with warranties of up to 15 years, ensuring satisfaction and reliability.

How quickly can I expect Next Generation Roofing to complete a roofing project?

Customers report that Next Generation Roofing is swift and punctual, with some jobs being completed within the same day. Timelines may vary based on project size and complexity, but the company is known for its timely completion of work.

What is the price range for Next Generation Roofing services?

Next Generation Roofing offers competitive pricing tailored to the specifics of each project. Customers have expressed satisfaction with the pricing in relation to the quality of service provided. For accurate quotes, it is recommended to contact the company directly.

Recent customer reviews and testimonials for Next Generation Roofing

Next Generation Roofing
Kazzi G
5-Star
a month ago
Excellent service. Next generation communicated effectively throughout, we're professional, tidy, polite, swift and competitively priced. My roof looks fantastic. 18months down the line It's serving us well. Very happy customer. Would definitely recommend!!!
Next Generation Roofing
Hannah Thomas
5-Star
2 years ago
What a fantastic company. Professional, made sure the customer was involved every step of the way and a quality finish. Can't recommend them enough. Thank you again. Service: Roof installation
Next Generation Roofing
Pam Rogers
5-Star
5 months ago
Had this company out to do a full roof, fascia’s, guttering & soffits, what hard working people Craig & his crew are, would highly recommend them for your jobs Pam 2023
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Next Generation Roofing's customers had a positive experience.

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Next Generation Roofing

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
9
reviews
Excellent
Good
Average
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Poor
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About Next Generation Roofing

Roofing Contractors

Next Generation Roofing Services is a business that has over 30 years experience. We pride ourselves on the fact we are a family run business with high standards, morales and we will provide a good honest and affordable service at all times.The fact we are a family business means you are a priority. We want you to get the best out of the experience and be happy with the end product so we always provide a fully personal service from quotation to the finished sign off.

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