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T&S Roofing Systems Reviews Summary

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Roofing Contractors | Miami, FL

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2519 NW 38th St, Miami, FL 33142, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about T&S Roofing Systems?

As of Apr 26, 2024, 760 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of T&S Roofing Systems's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

can't say enough good things

great job

always taken care of like family

wholeheartedly endorse

quick, efficient and friendly

excellent customer service

professionalism speak for themselves

cleaned up quite well

spotless property

attentive to our needs

truly a company with integrity

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 26, 2024
Last updated
April 26, 2024

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T&S Roofing Systems's customer reviews analysis

Analyzing the customer feedback for T&S Roofing Systems, the company demonstrates a consistently strong reputation in the industry, with customers frequently lauding their professionalism, efficiency, and attention to detail. They are praised for their transparent pricing, comprehensive communication, and thorough follow-up. Their 20 years of service seem to have garnered them a loyal customer base that appreciates the perceived family-like treatment. Concerns about debris management and post-job cleanup appear well-addressed, indicating T&S Roofing's awareness of customer concerns and their proactive measures to mitigate them. Moreover, their responsiveness to warranty calls and their ability to resolve issues expediently reflects their commitment to post-service customer satisfaction. The overarching customer experience is characterized by reliability and high-quality workmanship, with many reviews mentioning the willingness to recommend T&S Roofing to others for roofing services.

Positive Feedback

The positive aspects of T&S Roofing Systems strongly resonate through the customer feedback. High praise is accorded to the company for their professionalism and the excellence of their workmanship. They are recognized for their efficient job completion, often exceeding customers' expectations in terms of speed while maintaining quality. The company is commended for their effective communication, particularly the efforts of specific staff members who are mentioned by name for their outstanding service. T&S Roofing is also appreciated for ensuring thorough clean-up post-installation and taking preventative measures to protect clients' properties. Evidence of positive experiences is further cemented by customers' readiness to recommend the company for varied roofing services, including roof inspections, installations, and repairs. Their detailed documentation to aid customers with insurance procedures illustrates a customer-centric approach that is highly valued among the reviewers.

Concerns and Threads

While overwhelmingly positive, the T&S Roofing Systems reviews provide minimal indication of dissatisfaction or negative experiences. However, it's important to note that a lack of negative reviews should not be interpreted as an absence of negative incidents. While the present data set does not offer substantial criticism, prospective customers should still conduct thorough due diligence to ensure their specific needs align with the service offerings and customer experiences articulated by current clients. Any potential areas for concern, such as warranty conflicts, material longevity, or hidden costs, are absent from the current feedback, therefore, remaining as potential considerations that are not surfaced through these reviews.

Frequently asked questions about T&S Roofing Systems

How does T&S Roofing Systems manage communication and project follow-up?

T&S Roofing Systems is praised for its detailed communication and follow-up throughout roofing projects. Customers report being kept well-informed by staff members, particularly project managers, who ensure all needs are met and concerns are addressed promptly.

Does T&S Roofing take protective measures to prevent property damage during roofing projects?

Yes, customers note that T&S Roofing carefully plans assignments and takes measures such as covering pools and ensuring a thorough cleanup to prevent property damage and manage debris during roofing projects.

Can T&S Roofing assist with paperwork for Homeowners Insurance discounts?

Yes, T&S Roofing Systems provides the necessary paperwork for customers to potentially qualify for discounts on their Homeowners Insurance following roofing services.

Recent customer reviews and testimonials for T&S Roofing Systems

T&S Roofing Systems
Stefanie Villarraga
5-Star
a week ago
This year, the roof of our home reached the end of its life, and I was not looking forward to the replacement. But, I ended up hiring the T&S team and I can't say enough good things about the experience. They have almost 20 years of dedicated service to South Florida, and now I can see why they continue to be so highly ranked in all the reviews. From what I observed, every member of their team took pride in their work. They were all professional and I felt comfortable having them around the house. Despite my initial worries about debris and nails, T&S Roofing handled my concern with careful planning, organization and cleanup. Not once did I encounter any issues, thanks to their diligence. Jorge, my main point of contact, deserves special praise for his incredible follow-up and communication. He kept me informed every step of the way, ensuring that all needs were met and any concerns were addressed quickly. He was genuine and responsive and it made all the difference. I was suprised that the actual project was completed faster than expected, but I was even more impressed with the transparency of their pricing. There were no surprises, just honest and fair dealings from beginning to end. I felt i was dealing with family. I wouldn't hesitate to recommend them to anyone in need of roofing services. Services: Roof inspection, Roof damage repair
T&S Roofing Systems
Yohanka Hernandez
5-Star
2 weeks ago
T&S Roofing replaced the roof of my house and did a great job!! The work was very organized, they took care of removing the old roof and finished the roof very quickly and with great quality. They also sent me all the required paperwork needed for my Homeowners Insurance so I was able to get a discount in my insurance premium. I really recommend T&S Roofing System for any type of roof issues.
T&S Roofing Systems
Tyler Schwartz
5-Star
3 weeks ago
Always taken care of like family at TAndS! Whenever I need anything they are always there to count on for excellent customer service for roof fascia and soffit work when ever we need anything repaired. We have used TandS for new tile roof back in 2012 and they have always been there since the beginning to be sure we are happy with the everything before they close their jobs. We have used them for silicone painting of our flat roof, soffit repair, and for rebuilding a large super fascia over our flat roof when we removed our pool enclosure. They also pressure washed our roof and we are happy with the service 12 years down the line.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of T&S Roofing Systems's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
T&S Roofing Systems

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
760
reviews
Excellent
Good
Average
Fair
Poor
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About T&S Roofing Systems

Roofing Contractors
Since 2004, T&S Roofing Systems has been providing quality roofing services to homeowners and building owners in Miami-Dade and Broward County. Our team is focused on estimating projects accurately and installing roofs with the highest standard of quality. We believe you deserve peace of mind when repairing or re-roofing your home or building, and as the highest-rated roofer in South Florida, we are committed to delivering on all of our promises. We are driven by integrity, transparency, and professionalism.
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