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New View Roofing Reviews Summary

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Roofing Contractors | Dallas, TX

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4722 Gaston Ave, Dallas, TX 75246, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about New View Roofing?

As of Mar 31, 2024, 562 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of New View Roofing's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 31, 2024
Last updated
March 31, 2024

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New View Roofing's customer reviews analysis

Evaluating the current spectrum of customer reviews, New View Roofing appears to have established a commendable reputation characterized by professionalism, timely execution, and effective communication. Customers consistently mention seamless collaboration with company representatives such as Joey, Nick, and Tom, highlighting their communicative clarity, efficiency, and customer-oriented approach. The company's responsiveness to inquiries and concerns further reinforces their service quality. Positive experiences surpassing expectations are noted with frequent mention of the team's professionalism and their hands-on involvement throughout projects. Despite the preponderance of satisfaction reflected, it remains crucial to observe that the absence of negative reviews in the provided data limits a comprehensive analysis of potential customer dissatisfaction factors.

Positive Feedback

The positive customer feedback for New View Roofing presents a vivid picture of excellence in customer service and operational proficiency. Representatives of the company, including Joey, Nick, and Tom, receive particular commendation for their professionalism, patience, and proactive communication, often surpassing client expectations. Projects are reported to be completed within budget, on time, and with thorough cleanup post-completion. New View Roofing’s process, involving transparent choice of materials and colors without pressure, alongside the adept handling of insurance claims, contributes to a stress-free customer experience. High levels of customer satisfaction are repeatedly associated with New View Roofing's commitment to quality, attention to detail, and reliability, defining the company as a trusted contractor for roofing and related services.

Concerns and Threads

The collection of customer reviews provided contains an overwhelming majority of positive experiences with New View Roofing, resulting in a lack of explicit negative feedback to analyze. Without any specific criticism or adverse comments in the data provided, it is challenging to identify negative trends or major areas of improvement for the company. However, the absence of negative reviews should not imply a perfect record, as not all experiences are captured, and the potential for unsatisfactory situations may still exist beyond the scope of the data presented. An ongoing collection and analysis of a broad spectrum of feedback would be required to identify and address any negative aspects comprehensively.

Frequently asked questions about New View Roofing

Can New View Roofing assist with insurance claims for roof repairs or replacements?

Yes, New View Roofing specializes in working with insurance claims and can navigate the entire process on behalf of the customer, from filing initial claims to coordinating with insurance adjusters.

What level of involvement can I expect from New View Roofing's team during my roofing project?

Customers can expect hands-on involvement from start to finish, with New View Roofing’s team providing clear communication, on-time completion, and professional service throughout the project.

Do New View Roofing's representatives provide clear communication and follow-up?

Yes, customers have noted that New View Roofing representatives offer exceptional communication, addressing all questions and concerns proactively, with several reviews specifically noting the high quality of customer service provided.

Recent customer reviews and testimonials for New View Roofing

New View Roofing
Balakrishnan Shankar
5-Star
5 days ago
I got my roof and gutters replaced recently with New View Roofing and the overall experience was excellent and beyond my expectations. Joey is very professional and was excellent in communicating through the completion of the project. He and his team along with the crew were professional and ensured that the work got done as per schedule and thoroughly. I was given choices for the shingles color and gutter color and there were no pressure tactics. Do not think twice and just go with Newview Roofing if you need to replace your roof, gutters or fence.
New View Roofing
Beachmartinis: Lehrer / Rosman
5-Star
a week ago
We needed our roof replaced (and more) due to hail damage. New View handled our hail issues with our roof, gutters, fence and managed the removal and re-installation of our solar system. We added house painting and some other exterior repairs. The overall experience was professional, timely and everything was clear and understood before they began. All questions were fully addressed by Nick immediately. I would say this was one of the best experiences for home repairs that I've experienced as a homeowner. Call them!
New View Roofing
Greg Gordon
5-Star
a week ago
We dealt with Nick Cantanese who could not have been more communicative, prompt, efficient, and friendly. Pricing was within our budget, work was done on time and clean up excellent. We had two minor issues after ward, and as is the hallmark of a great contractor Nick/New View promptly addressed each to our satisfaction. Highly recommend!!!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of New View Roofing's customers had a positive experience.

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New View Roofing

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
562
reviews
Excellent
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About New View Roofing

Roofing Contractors
New View Roofing is a local, veteran-owned, Dallas-based roofing company serving the residents of Dallas, TX. We provide full-scale residential, commercial and industrial roofing services. As a Certified GAF Master Elite® Contractor, New View Roofing has met strict business standards and undergoes regular training and recertification to keep up-to-date with the industry’s best practices. Master Elite status puts us in the top 3% of all roofing companies in the country, so you will receive the best workmanship for your project. Home and business owners in Dallas know they can depend on New View for high-quality workmanship, dependable service and exceptional customer care.
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